SERVICE TECHNICIAN (DISHMACHINE)
About The Position
BiRite Foodservice Distributors is a third generation, family-owned company that offers you a Complete Foodservice Solution. We offer unsurpassed service to all areas of foodservice throughout the greater Bay Area and Sacramento. Since 1966 we have focused on being the best foodservice partner in the Bay Area. We remain committed to serving our community with quality products, timely deliveries, and competitive pricing. The Service Technician will be responsible for installing, maintaining and repairing ware washing machines used in commercial and industrial settings. The primary focus will be on ensuring a smooth operation, minimizing downtime of ware washing equipment and providing excellent customer service. The Service Technician will report to The Chemical Department Manager.
Requirements
- Valid California Driver’s License is required.
- Clean DMV record is required and must be able to submit a current 5-year DMV Driver's Record.
- High level of customer service.
- Must have good listening skills, verbal communication skills and follow Manager instructions.
- Must be able to work as a team, independently and manage time effectively.
- Mechanically inclined with great problem solving skills and attention to detail.
- Must be 18 years of age or older.
Responsibilities
- Install and set up dish and/or glass washing machines according to manufacturer specifications and industry standards.
- Perform routine inspections, including calibration and preventive maintenance on warewashing machines to identify potential issues and prevent breakdowns.
- Diagnose and troubleshoot problems with warewashing machines, including mechanical, electrical, and plumbing issues. Repair or replace faulty components, such as pumps, motors, valves, sensors, and control panels.
- Interact with customers in a professional and courteous manner. Respond promptly to service requests and address customer concerns.
- Maintain accurate records of service activities, including installation, maintenance, repairs, and customer interactions. Prepare service reports, documenting findings, recommendations, and actions taken.
- Adhere to safety protocols and guidelines while working on warewashing equipment, ensuring personal safety and the safety of others. Comply with relevant regulations, codes, and standards governing the installation and maintenance of warewashing equipment.
- Provide on-call service to address urgent maintenance and repair needs outside regular working hours. Respond promptly to emergency service calls and troubleshoot issues remotely or on-site.
- Drive a van owned by the Company.
Benefits
- Health, Dental, and Vision Insurance (after completion of 60-day introductory period)
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- 401(k) with Employer Matching (after 6 months of continuous service)
- Paid Time Off (PTO) and Paid Holidays
- Employee Anniversary Bonus (5-year increments)
- Employer-Paid Basic Life and Basic AD&D Insurance
- Voluntary Life and AD&D Insurance Benefits
- Profit Sharing (after 1 year of continuous service)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
