Service Technician - Technology Products

Stallion Infrastructure Services • Atlanta, GA

1h

About The Position

The Service Technician executes setup, installation, and repair of electronic communication and surveillance systems for remote and field-based sites. The position provides field support for technology products, including communications and networked surveillance equipment, and requires hands-on technical skills, strong troubleshooting ability, and a customer-first attitude.

Requirements

• Knowledge of basic networking concepts and low-voltage systems.
• Familiarity with various Video Management Systems (VMS) and IP-based cameras.
• Ability to work independently or with minimal remote guidance.
• Strong troubleshooting and problem-solving skills.
• Excellent attention to detail and strong customer service orientation.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Valid driver’s license and acceptable driving record.
• Ability to lift and carry up to 60 lbs; lifting batteries during installation may be required.
• Ability to work outside in the elements, including heat, rain, mud, and cold.
• Ability to drive a ½-ton pickup truck and experience towing and hauling a trailer.
• Ability to work on ladders and at heights greater than 10 feet from the ground.
• Ability to pass a drug and alcohol test and background screen.
• Training from a two-year vocational or technical program, or equivalent field experience.
• 1–2 years of experience in surveillance, communications, or related low-voltage installation work.

Responsibilities

• Install, configure, and repair communication systems, including mobile cellular communications equipment, wireless network products, and satellite equipment such as PBX systems, modems, routers, satellite terminals, and hard-wired connections.
• Support maintenance and repair of surveillance systems, including IP cameras, NVRs, and supporting powered components.
• Configure and troubleshoot network, telephony, and satellite terminal-related systems.
• Perform routine maintenance and system checks, and complete field retrofits and upgrades.
• Communicate job progress and issues to customers, project managers, and management.
• Crosstrain and collaborate with additional field operations as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed