Service Technician - Multifamily

Hines•Colorado Springs, CO

5d•$21 - $23•Onsite

About The Position

As a Service Technician at The Aven with Hines, you will oversee the community’s technical and mechanical work to meet Hines standards. The role supports a hospitality-focused residential experience by maintaining apartments, property grounds, amenities, and building systems. The position is fully on-site at the assigned property five days per week, with work performed indoors approximately 80% of the time and outdoors approximately 20% of the time. Shifts may include early mornings, late evenings, weekends, and some holidays.

Requirements

High school diploma or equivalent from an accredited institution is preferred.
Two or more years of property maintenance or related experience.
General knowledge of plumbing, electrical systems, general carpentry, HVAC, and appliances.
Excellent interpersonal and communication skills.
Attention to detail, organization, and strong multitasking abilities.
Meet the shift requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays.
Work on-site at the assigned property five days per week.
Use olfactory, auditory, and visual senses; lift 25 lbs. or more; climb stairs and ladders; access remote work areas and confined spaces; and use a full range of manual dexterity, including sitting, squatting, bending, kneeling, walking, and lifting.

Nice To Haves

EPA Type I & II or Universal certification for refrigerant recycling is strongly preferred.
Obtain applicable city or government licenses or permits, such as EPA refrigerant-recycling certification or Pool & Spa Operator certification.

Responsibilities

Complete assigned work orders generated from requests in a timely manner.
Maintain property grounds and amenities, including disposing of trash and debris, pressure washing breezeways and pool areas, and painting curbs and signage as needed.
Diagnose property issues proactively and provide solutions consistent with Hines policies, standards, and code requirements.
Identify opportunities for improvement and suggest ways to increase efficiency and productivity.
Prepare vacant apartments for leasing and move-ins by inspecting them, identifying necessary work, coordinating contractors and vendors as needed, and completing maintenance tasks.
Complete documentation and paperwork accurately without disrupting other service requests.
Use proper safety techniques when handling mechanical or electrical equipment malfunctions, and report injuries, accidents, and other safety issues to the appropriate contact.
Support cost-control programs by verifying that parts meet repair standards rather than replacing them when repair is possible.
Follow guidelines for safe use of hand tools, power tools, testing equipment, safety devices, and other items, and ensure items are returned.
Notify the supervisor about needed items and assess what should be reordered without waste.
Understand and follow current emergency procedures.
Adjust and operate fire alarm and life safety systems.
Operate, adjust, maintain, and repair mechanical, appliance, electrical, plumbing, and HVAC-related equipment.
Complete required training programs within required timeframes.
Use computer skills to administer work-order programs and building operations.
Compute basic mathematical equations.