Service Technician - Multifamily

Hines • San Francisco, CA

13d • $24 - $35 • Onsite

About The Position

Hines is hiring a Service Technician for its multifamily communities. The role oversees technical and mechanical work at the community to meet Hines standards, supporting maintenance, property upkeep, apartment readiness, safety, and resident-focused service. The position is fully on-site at the assigned property five days per week. Work is approximately 80% indoors and 20% outdoors, and shifts may include early mornings, late evenings, weekends, and some holidays. Compensation is $24–$35 per hour plus bonuses. External candidates hired into the position are eligible for a $5,000 sign-on bonus, paid half on the first paycheck and half after six months of employment; the bonus does not apply to candidates hired through external staffing agencies.

Requirements

• Two or more years of property maintenance or related experience.
• General knowledge of plumbing, electrical work, general carpentry, HVAC, and appliances.
• Excellent interpersonal and communication skills.
• Attention to detail, organization, and strong multitasking abilities.
• Meet the assigned property's shift requirements, which may include early mornings, late evenings, weekends, and some holidays.
• Work on-site at the assigned property five days per week.
• Work indoors approximately 80% of the time and outdoors approximately 20% of the time.
• Use olfactory, auditory, and visual senses.
• Lift 25 pounds or more.
• Climb stairs and ladders.
• Access remote work areas and confined spaces, such as crawl spaces and roofs.
• Use a full range of manual dexterity, including sitting, squatting, bending, kneeling, walking, and lifting.

Nice To Haves

• High school diploma or equivalent from an accredited institution preferred.
• EPA Type I & II or Universal certification for refrigerant recycling strongly preferred.
• Obtain applicable city or government licenses or permits, such as EPA certification for refrigerant recycling or Pool & Spa Operator credentials, when required.

Responsibilities

• Complete assigned work orders generated from requests in a timely manner.
• Maintain property grounds and amenities through general cleaning, trash and debris disposal, pressure washing breezeways and pool areas, and painting curbs and signage as needed.
• Diagnose property issues proactively and provide solutions consistent with Hines policies, standards, and code requirements.
• Identify areas for improvement and suggest ways to improve efficiency and productivity.
• Prepare vacant apartments for leasing and move-ins by inspecting them, identifying required work, coordinating contractors and vendors as needed, and completing maintenance tasks.
• Complete documentation and paperwork appropriately without disrupting other service requests.
• Use proper safety techniques with mechanical and electrical equipment, and report injuries, accidents, or other safety issues to the appropriate contact.
• Support cost-control programs by verifying whether parts can be repaired to required standards rather than replaced when possible.
• Follow guidelines for safe use of hand and power tools, testing equipment, safety devices, and other items, and ensure items are returned.
• Notify the supervisor about needed items and assess reordering needs without waste.
• Understand and follow current emergency procedures.
• Adjust and operate fire alarm and life safety systems.
• Apply knowledge of Hines policies and standards.
• Operate, adjust, maintain, and repair mechanical, appliance, electrical, plumbing, and HVAC-related equipment.
• Complete required training programs within required timeframes.
• Use computer skills to administer work order programs and building operations.
• Compute basic mathematical equations.

Benefits

• $5,000 sign-on bonus for eligible external candidates, paid half on the first paycheck and half after six months.
• Professional development.
• Competitive rewards.
• Comprehensive benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED