Service Technician - Warrensville Heights, OH

Great Lakes Petroleum•Cleveland, OH

About The Position

The Service Technician provides professional service and customer support by performing field-service installations, startups, repairs, and maintenance of products. The role includes onsite tank installation, repair, maintenance, and testing; diagnosing technical issues and determining appropriate solutions; and making recommendations or briefings based on customer requirements. The technician must operate a vehicle safely, follow company procedures, cooperate with the technical team, and build positive customer relationships. On-call work is required for contaminations, marine incidents, and spills. Travel out of town or state may be required for projects.

Requirements

  • Valid driver's license with a clean motor vehicle record (MVR).
  • Must be able to meet and maintain DOT and FMCSA physical requirements.
  • Ability to troubleshoot, test, repair, and service technical equipment.
  • Ability to drive to various locations for necessary work.
  • Familiarity with mobile tools and applications.

Nice To Haves

  • CDL preferred but not required.
  • Prior experience in fuel tank installation and maintenance is preferred.

Responsibilities

  • Provide service and customer support during field visits or dispatches.
  • Manage onsite tank installations, repairs, maintenance, and testing.
  • Diagnose errors or technical problems and determine proper solutions.
  • Operate a vehicle safely.
  • Follow company procedures and protocols.
  • Cooperate with the technical team and share information across the organization.
  • Understand customer requirements and make appropriate recommendations or briefings.
  • Build positive relationships with customers.
  • Be on call for contaminations, marine incidents, and spills.
  • Travel out of town or state for projects when needed.
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