Service Technician - Avalon Heights

American Campus Communities•Tampa, FL
•Onsite

About The Position

The Service Technician is part of the property’s facilities maintenance team and reports to the Service Manager or Senior Service Manager. The role performs maintenance tasks and work orders, supports preventative maintenance, and helps keep the property safe, clean, and well-maintained for residents. The position may involve working independently while following established processes and safety standards, and offers opportunities to gain certifications and develop facilities maintenance skills through on-the-job training or by supporting nearby properties. The role operates in a professional environment with usually moderate noise. It includes an after-hours on-call rotation and requires availability to respond and prepare for inclement weather situations, as applicable. Certain work activities may be photographed or audio/video recorded for quality control or training; compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Requirements

  • Experience in residential facilities maintenance.
  • Must be available for an after-hours on-call rotation and to respond and prepare for inclement weather situations, as applicable.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
  • Ability to talk and hear; stand and walk; use hands to finger, handle, or feel; and reach with hands and arms.
  • Ability to occasionally sit, climb or balance, and stoop, kneel, or crouch.
  • Ability to lift and/or move up to 50 pounds.
  • Close, distance, color, and peripheral vision; depth perception; and ability to adjust focus.

Responsibilities

  • Perform work orders in a timely manner, ensuring quality and efficiency.
  • Close out work orders in the system, including using system tools for tracking.
  • Assist in the property turn process and coordinate with vendors for efficient execution.
  • Execute assigned preventative maintenance tasks to maintain property operations.
  • Conduct inspections of public areas and resident apartments to ensure maintenance standards are met and sustained.
  • Safely operate, maintain, and repair facility equipment, following safety protocols and best practices.
  • Assist vendors by escorting them on-site and facilitating their work as needed.
  • Maintain a clean and orderly shop, storage, and back-of-house environment, keeping tools and supplies organized.
  • Assist with coordinating vendor services such as snow removal and landscaping.
  • Assist with curb appeal, trash collection, and cleaning as assigned.
  • Serve as an American Campus representative and liaison in all interactions.
  • Perform other duties as assigned by the supervisor.

Benefits

  • Dental
  • Vision
  • 401(k) with employer matching
  • Medical and dependent care flexible spending accounts (FSA)
  • Life insurance
  • Sick leave
  • Paid time off
  • Paid pregnancy and childbirth leave
  • Paid paternity leave
  • Health insurance
  • Health savings account (HSA) with employer matching
  • Short-term and long-term disability
  • Preferred membership pricing at local and national companies
  • CoreGiving volunteer days
  • Referral program
  • Charity matching program
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