Service Technician (1388 - Raleigh, North Carolina)

Drucker and Falk LLC•Raleigh, NC

About The Position

The Service Technician performs make-ready repairs to vacant units before move-in and handles maintenance requests and work orders. The position reports directly to the Service Manager and may assist the Service Manager, Housekeeper, Grounds personnel, Property Manager, and other staff as needed. The technician is responsible for scheduled after-hours on-call coverage, including responding to pages, and must be immediately available in the event of snow. Work takes place both indoors and outdoors, including in extreme temperatures. A reliable vehicle is required.

Requirements

High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
HVAC skills and CFC certification.
Plumbing, electrical, and carpentry skills.
Knowledge of SDS/MSDS standards and OSHA regulations.
Current driver's license.
Reliable transportation.
Ability to meet the stated physical demands, including frequently lifting and/or moving up to 100 pounds.

Nice To Haves

HVAC certification is preferred.
CPO certification is preferred.
608 Refrigerant Certification is preferred; training may be provided if necessary.
Pool certification if required.

Responsibilities

Perform timely repairs to prepare vacant units for move-in.
Participate in scheduled 24-hour on-call coverage and respond to pages; provide rotating after-hours coverage.
Assist the Service Manager or Housekeeper with their work as needed.
Assist Grounds personnel with clearing out units as needed.
Assist with inventory control and the use of maintenance materials and supplies.
Inspect the property for improvements and repairs and review findings with the Service Manager.
Perform work orders and maintenance requests, aiming for same-day completion.
Review work orders with the Service Manager daily.
Keep grounds free of litter.
Operate equipment and perform scheduled maintenance on it properly.
Know the locations of gas and water meter emergency shutoffs, apartment and fixture shutoffs, and sewer cleanouts.
Paint interiors and exteriors when required.
Assist the Property Manager and other staff members when requested.
Follow the employee handbook and Maintenance General Operating Policies.
Keep the maintenance shop clean and orderly.
Be immediately available in the event of snow.
Maintain a professional appearance in uniform, a good attitude, personal hygiene, and a cooperative team approach.
Help at other sites and be flexible about transferring to another property when needed.
Perform other duties as assigned.