Service Technician
Pavion•Fayetteville, NC
•$30 - $42
About The Position
Pavion is seeking a talented and motivated Service Technician to join its fire business unit. The company provides fire, security, and communication integration solutions, including fire alarm systems and related technologies. The Service Technician services, programs, tests, and inspects fire alarm systems; diagnoses and repairs equipment and system issues; supports customers with troubleshooting; and coordinates service work with the manager and dispatcher. The role also includes maintaining an assigned vehicle, tools, and equipment.
Requirements
- High school diploma or GED.
- At least 4 years of experience installing fire and security systems.
- Valid driver's license and acceptable driving record.
- North Carolina alarm license.
Nice To Haves
- NICET II certification.
- Experience with Notifier alarm systems, including troubleshooting and programming.
Responsibilities
- Service, program, test, and inspect fire alarm systems.
- Ensure equipment is functional and operational.
- Diagnose system problems or failures to identify necessary equipment and system repairs.
- Replace assigned system components, including panels and audible/visual alarms.
- Provide customer technical support, including remote phone diagnosis and troubleshooting signal issues related to formats and receivers.
- Interact professionally with customers.
- Coordinate with the manager and dispatcher to complete service and work orders efficiently.
- Inform the dispatcher and/or manager of service status so they can take appropriate action.
- Maintain assigned vehicle, tools, and equipment.
Benefits
- Comprehensive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
