Service Technician - Professional

Panasonic•Montgomery, AL

About The Position

Hussmann Service Technicians maintain, diagnose, and repair HVAC/R systems in supermarkets, convenience stores, and cold storage facilities. This professional-level role performs routine maintenance and complex troubleshooting and repair of commercial refrigeration systems and temperature-controlled merchandisers. The technician also manages an assigned company vehicle and truck inventory, completes service documentation and invoicing, supports other technicians as a technical resource, and leads HVAC/R preventive-maintenance programs. The role requires extensive refrigeration experience, strong mechanical aptitude, EPA 608 Universal Certification, and the ability to work nights and/or weekends as required. Technicians must be able to walk distances, bend and crouch, climb ladders, work at high elevations, and repeatedly lift and carry objects up to 50 pounds. Hussmann provides paid training, a company vehicle, paid drive time, performance-based bonuses, and a sign-on bonus opportunity. Benefits include health coverage, retirement savings, paid time off, educational assistance, and wellbeing programs.

Requirements

High school diploma or GED.
External candidates: 7 years of field experience, or 5 years of experience with certification from a technical school.
Internal candidates: 3 years as a certified technician, with completion of on-the-job training and skills assessment.
Valid driver’s license and a safe driving record in accordance with the Fleet Policy.
Ability to walk distances, bend and crouch, climb ladders, work at high elevations, and repeatedly lift and carry objects up to 50 pounds for an extended period.
Excellent verbal and written communication skills; attention to detail and high motivation.
Strong mechanical aptitude, including knowledge of basic maintenance tasks and use of hand tools.
Ability to work nights and/or weekends as required.
EPA 608 Universal Certification.
Superior decision-making ability and paperwork skills.

Nice To Haves

HVAC-R technical school degree.
Working knowledge of basic refrigeration and/or commercial refrigeration and HVAC.
Understanding of CO2 refrigeration.
Strong leadership and business acumen.

Responsibilities

Perform prescribed routine maintenance on supermarket refrigeration systems and self-contained temperature-controlled merchandisers.
Diagnose system issues accurately and identify potential sales opportunities that match customer needs.
Manage truck inventory, including ordering, receiving, billing out, and responsibly maintaining parts with minimal waste.
Maintain the assigned vehicle according to company guidelines, including cleanliness and timely required maintenance.
Complete necessary documents and electronic communications accurately, professionally, and on time, including paperwork and invoicing using a handheld device.
Inspect joints, install PVC drain pipe, set and trim cases, install and adjust glass doors and frames, use temperature sensors, apply brazing and soldering techniques, and determine coil layouts in complex boxes.
Identify pipe sizes and fittings, perform refrigerant and oil conversions, test oil during conversions, and electric-weld a variety of metals and joint types.
Identify, troubleshoot, and properly size thermostatic expansion valves; work with pressure regulators, refrigerant flow controls, and complex schematic diagrams.
Work with refrigeration systems and controls, including oil systems, split condensing and low-ambient controls, equipment and retail-store startup, EMS controls, airflow testing, VFDs, defrost types, refrigerant recovery, torch setup, compressor operating parameters, and conventional and parallel-rack system layouts.
Use gauges, scales, recovery equipment, and knowledge of ECM, shaded-pole, PSC, and three-phase motors, compressor parameters, oil differential pressure valves, and oil-level controls.
Detect and repair leaks on conventional systems and parallel racks; solder copper-to-brass and copper-to-steel; diagnose and replace compressors; troubleshoot and repair complex service calls; and check or adjust oil-management systems and compressor oil-level controls.
Serve as a technical resource to other technicians and lead HVAC/R preventive-maintenance programs.
Perform additional responsibilities as assigned.

Benefits

Bi-annual performance-based bonuses.
Paid training and access to online training videos.
Paid drive time, including overtime.
22 days paid off: 10 vacation days and 12 company holidays.
Company vehicle provided.
On-the-job hands-on training, including electrical and mechanical theory and model-based training.
Sign-on bonus available.
Medical, dental, vision, and prescription plans.
Health Savings Account and Flexible Spending Account options.
Voluntary life, accident, critical illness, disability, legal, identity theft, and pet insurance.
401(k) plan with company matching contributions and immediate vesting.
Paid time off, stewardship, and parental leave.
Tuition reimbursement for job-related courses after six months of service.
Employee assistance program, virtual health management, chronic-condition support, and tobacco-cessation programs.