Service Professional

Hawx Pest Control•Linthicum Heights, MD

About The Position

Hawx Pest Control is a technology-driven pest management company that uses state-of-the-art equipment and environmentally conscious products to protect customers and the places they care about. Hawx emphasizes a team-oriented culture, employee recognition, and opportunities for personal and professional growth. The Pest Control Service Professional inspects and treats residential and commercial properties using high-quality, environmentally responsible products. The role follows a daily service schedule and requires professionalism and excellent customer service. Hawx welcomes candidates from other hands-on and customer-service-oriented industries and provides training. This is a full-time position paying $18.00–$24.00 per hour. Candidates must pass a background check, drug screening, and motor vehicle record check; be at least 21 years old; and have a valid driver's license. The position involves physical labor, including working outdoors and handling pests. Pest control experience is preferred.

Requirements

  • Must be at least 21 years old and have a valid driver's license.
  • Must pass the required background check, drug screening, and motor vehicle record check.
  • Must be able to deliver premier customer service and communicate effectively with people of different backgrounds and personalities.
  • Must be reliable, punctual, adaptable, and able to manage time, responsibilities, and multiple workflows.
  • Must be proficient with commonly used documents and software and able to learn new software.
  • Must be able to prioritize tasks, attend to details, solve problems, and collaborate across departments.
  • Must work in the presence of pests and have physical labor experience, including working outdoors.
  • Must be able to bend, lift, sit, stretch, reach, and crouch, and lift at least 50 pounds.

Nice To Haves

  • Pest control experience.
  • Familiarity with Google Workspace tools.

Responsibilities

  • Perform residential pest management service routes with a high level of customer service, professionalism, and efficiency.
  • Consult with customers, inspect properties, identify and eliminate conditions conducive to pests, and perform appropriate pest, mosquito, and termite treatments.
  • Read and interpret pesticide labels and correctly mix products based on measured areas and required quantities.
  • Record work activities and complete paperwork after services.
  • Address customer concerns and pest-related issues using integrated pest management strategies.
  • Maintain and care for company equipment, vehicle, gas card, and other job-related items.
  • Follow safety policies and procedures and reinforce a culture of safety within the team.
  • Enter and exit structures and crawl spaces, climb on and over structures, and ascend and descend stairs and ladders.

Benefits

  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • PTO and paid holidays
  • On-demand pay
  • Employee Assistance Program (EAP)
  • Short- and long-term disability
  • Pet insurance
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