Service Professional

OWL Services • Omaha, NE

2d • $23 - $30

About The Position

The Service Professional conducts maintenance, repair, and servicing of electronic, hydraulic, and/or mechanical petroleum equipment and products. The role services, repairs, troubleshoots, installs, programs, and tests petroleum equipment at customer locations and project sites while providing customer service. It also involves coordinating work orders and repair documentation with dispatch, collaborating with and training other technicians, and maintaining accurate parts inventory in the service vehicle. The position requires daily driving between sites and may involve overnight stays.

Requirements

• High school diploma or equivalent.
• 0–4 years of experience in mechanical systems, fuel systems, electrical systems, construction, or related repair work.
• Valid driver’s license; Class E license in Missouri. Technicians must maintain a good driving record.
• Current manufacturer and safety certifications required prior to hire.
• Electrical knowledge and excellent mechanical abilities.
• Ability to operate mechanical equipment and machines as described.
• Ability to work under intermittent supervision and make field decisions without management assistance.
• Ability to teach and coach junior technicians on proper troubleshooting techniques.
• Ability to perform heavy physical labor, exerting up to 50 pounds of force occasionally and up to 20 pounds frequently, including climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, and grasping.
• Ability to drive for extended periods each day, with possible overnight stays.

Nice To Haves

• Hazwoper certification.
• Wayne certification.

Responsibilities

• Service and repair electronic, hydraulic, and mechanical petroleum equipment and other petroleum equipment in the service field while providing customer service.
• Troubleshoot equipment, make repairs to ensure proper operation, and install, program, and test newly installed equipment.
• Drive daily between customer locations and project sites.
• Communicate with the service dispatch team about work-order and service-job status; open and close work orders.
• Provide written and verbal repair narratives to customers and submit accurate, timely paperwork for time worked and repairs completed.
• Collaborate with and train other service technicians on servicing, repairing, and installing equipment and other essential job functions.
• Monitor and maintain accurate parts inventory in the service vehicle, including transfers to jobs or other technicians and returns to warehouse facilities.
• Perform other duties as assigned.

Benefits

• Competitive pay and per diem.
• Health, dental, and vision insurance, with optional HSA and FSA offerings.
• Paid time off, including vacation time, sick days, personal days, and holidays.
• Employer-paid short-term disability.
• 401(k) with company match.
• Tuition reimbursement.
• Company-paid life insurance.
• Free Employee Assistance Program (EAP) and wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED