Service Technician

STERIS Instrument Management Services, Inc.•Iowa City, IA

4d•$22 - $24

About The Position

The Service Technician performs inspection, repair, and refurbishment of surgical instruments in a field-based role. Technicians work from mobile repair trucks at customer sites and, in more condensed markets, at regional labs. The role focuses on delivering timely, high-quality repairs that meet compliance standards and provide a superior customer experience. Daily travel by company vehicle is required, and occasional overnight travel may be necessary. This is a safety-sensitive position.

Requirements

High school diploma or GED.
At least 1 year of verifiable hands-on experience in repair, assembly, product testing, small hand-tool use, or equivalent transferable experience.
Must be able to lift up to 100 pounds at times and push instrument rolling carts weighing up to 150 pounds at times.
Must be able to work flexible schedules with early or late hours, sometimes outside normal business hours, including nights and weekends, based on customer needs.
Must be at least 21 years old and able to meet FMCSA/DOT and driver's license requirements.
Must pass a DOT medical/physical exam, comply with DOT regulations, and conduct basic box truck safety checks.
Must have a valid driver's license and acceptable driving record; CDL required where applicable.
Must be able to pass a 7-year driving record check as part of onboarding.

Nice To Haves

Related technical or mechanical certifications, competitive equipment training, or related military experience may be considered toward the experience requirement.

Responsibilities

Perform basic repair and maintenance of surgical instruments, including ultrasonic cleaning, buffing and polishing, bending, shaping, sharpening, work on hinge points and serrations, and brazing.
Provide invoices, work orders, and daily documentation in accordance with customer reporting and contractual or regulatory requirements, including end-of-day reporting such as the OAR.
Complete Preventative Maintenance Inspections (PMI) as needed, within training and capability level.
Follow DOT, company, and customer protocols for safe operation of the On Location repair truck, including vehicle and equipment safety procedures.
Follow company safety and health policies, use personal protective equipment, and complete safety observations as required at each site.
Work primarily inside a mobile repair truck, with frequent trips inside hospitals.
Provide support to various locations within the assigned territory based on service agreements, customer needs, and staffing levels.