Service Technician- Class A

Lithia & Driveway•Chesapeake, VA

5d•Onsite

About The Position

Priority Hyundai is hiring a Class A Service Technician. The role performs vehicle repairs and maintenance in accordance with repair orders, Lithia and manufacturer standards, and applicable safety requirements. Technicians diagnose malfunctions, road-test vehicles, document repair work and test results, track repair time using company procedures, and maintain clean, organized work areas and customer vehicles. The technician supplies and maintains normal mechanic’s tools, returns special tools to their proper place, and uses shop materials economically. The role also requires completing assigned training, maintaining manufacturer and ASE certifications, reviewing technical publications, communicating constructively with dealership personnel, and reporting safety or integrity concerns to management. Employees must meet departmental grooming and uniform standards and follow management-designated work and break times. The position pays a flat rate of $45.00 per hour and may also qualify for short- and/or long-term incentives, including bonuses based on production productivity. Actual compensation may vary based on skills, experience, job-related knowledge, and physical location, with final compensation established through the interview process. This is a flat-rate position with open availability required, including evenings, weekends, and holidays.

Requirements

Pass manufacturer training and independently perform repairs in lube and maintenance services, engine repair, automatic transmission, manual drivetrain repair, suspension and steering repair, brake repair, electrical systems repair, hybrid/alternative fuels, and heating and air-conditioning repair.
Be manufacturer-certified in all listed repair areas.
Have a minimum of six ASE certifications; ASE Master Technician status is expected.
Hold an appropriate smog license or state emissions certification, as applicable by state or city.
Achieve greater than 115% proficiency in customer-pay repairs.
Have a valid driver’s license in the state of residence and an acceptable driving record.
Be a high school graduate or equivalent and at least 18 years old.
Maintain an inventory of normal mechanic’s tools needed for the work.
Meet departmental grooming and uniform standards, including clean gray work shirts, creased gray work trousers, tucked-in shirts, and belts without buckles to avoid scratching customer vehicles.

Nice To Haves

Five or more years of automotive technical experience is preferred.
Engine drivability diagnosis and repair is listed as an optional competency.

Responsibilities

Perform work outlined on repair orders efficiently and accurately, following Lithia and manufacturer standards.
Diagnose causes of vehicle malfunctions.
Complete work in accordance with applicable safety requirements.
Road-test vehicles to verify the quality of repair work.
Accurately record repair time using company time-clock procedures.
Document work performed and test procedures and results on repair orders.
Provide and maintain normal mechanic’s tools needed for trained work that are not normally inventoried as special tools.
Return special tools to their proper place.
Use shop supplies and materials practically and economically.
Maintain an organized, clean workspace and clean the stall daily.
Ensure customers’ vehicles are returned as clean as they were before service.
Complete required training and maintain manufacturer and ASE certifications through required training.
Participate in and use technical training as assigned by management.
Review technical bulletins and other publications as assigned by management.
Communicate constructively with dealership personnel to meet customer needs.
Report situations or conditions that jeopardize the safety, welfare, or integrity of the dealership, its personnel, or customers.
Maintain personal grooming, hygiene, and uniform standards according to departmental policies.
Arrive, take breaks, and depart at times designated by management.

Benefits

Competitive pay
Medical, dental, and vision plans
Paid holidays and PTO
Short- and long-term disability
Paid life insurance
401(k) retirement plan
Employee stock purchase plan
Lithia Learning Center
Vehicle purchase discounts
Wellness programs
Short- and/or long-term incentives, including bonuses based on production productivity