Service Technician - Washington DC (Student Living)

Greystar•Washington, DC
•$22 - $24•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure that the buildings, grounds, amenities, and common areas of the property meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and preventive maintenance, prepares vacant apartments for leasing and move-ins, maintains grounds and common areas, and helps ensure work is documented and completed in accordance with applicable policies, safety standards, and codes. The position also supports inventory control, cost management, contractor quality checks, and property inspections. Work may take place indoors and outdoors in all weather conditions, and the schedule is flexible, including on-call coverage during evenings, weekends, and holidays.

Requirements

  • High school diploma, GED, or related experience and/or training.
  • At least 2 years of experience in property management maintenance, other building maintenance, or a related trade.
  • Proactive and self-motivated, with the ability to work independently, as a leader, and collaboratively as part of a team.
  • Proficiency with internet, word processing, spreadsheet, and database management programs for reports and documentation.
  • EPA Type I and II or Universal certification for refrigerant recycling for incumbents classified as Certified Service Technicians.
  • Certifications required by applicable state and local jurisdictions.
  • A valid driver’s license to operate a golf cart on the property, depending on property size and where applicable.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to occasionally lift more than 50 pounds with assistance.
  • Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
  • Ability to travel locally as needed for business meetings, training, or other work-related situations.

Responsibilities

  • Complete resident-requested work orders and preventive maintenance by diagnosing problems and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
  • Track and manage maintenance materials, supplies, equipment, and tools; return unused items and notify the maintenance supervisor when reordering is needed.
  • Complete service-request documentation and other paperwork accurately and on time.
  • Maintain grounds, common areas, and amenities through trash and debris removal, pressure washing, general cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
  • Attend safety meetings, complete required OSHA and other safety training, comply with safety and risk-management policies, and promptly report accidents and incidents.
  • Periodically inspect contractors’ and vendors’ work, materials, and services to verify quality and compliance with scope and specifications.
  • Assist with routine and periodic property inspections, identify safety and repair concerns, and communicate the property’s physical needs to management.
  • Perform other duties as assigned or necessary.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; low or free basic medical costs for employee-only coverage.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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