Equipment Technician | Washington, DC

VIXXO

6h•$23 - $29

About The Position

Vixxo is hiring a full-time Equipment Technician to provide reactive and preventative maintenance throughout an assigned territory encompassing Washington, DC, and surrounding areas. Compensation ranges from $23 to $29 per hour, depending on experience. The role involves independently repairing and maintaining commercial espresso, coffee brewing, coffee grinding, and water systems, while providing professional, reliable customer service and meeting customer service-level requirements.

Requirements

At least one year of experience servicing equipment; experience with appropriate testing equipment and practices for general electrical and water systems is preferred.
At least one year of experience in a customer-facing or customer-service role.
Must like coffee, as tasting is the final step in all repairs.
Proficiency using a smartphone for work tasks.
Valid driver’s license and a clean driving record.
Ability to lift 50 lbs. without assistance.

Nice To Haves

Experience using proper testing equipment and practices for general electrical and water systems.
Backgrounds such as HVAC, maintenance, field service, electrical, plumbing, service, ATM, beverage, pest control, photo kiosk repair, coffee retail, barista, or mechanical repair experience.

Responsibilities

Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
Manage customer relationships and inspire customer loyalty through professional, reliable service that follows safety rules.
Meet customer SLA requirements by conducting thorough inspections, performing timely and correct equipment maintenance, and completing descriptive, accurate paperwork.
Use a smartphone for inventory, scheduling, and other tasks.