Service Technician - Tubman Laws Hall

American Campus Communities•Dover, DE

5d•Onsite

About The Position

The Service Technician is part of the property’s facilities maintenance team and supports the maintenance and upkeep of Tubman Laws Hall. The role involves completing work orders, performing preventative maintenance, assisting with property turns, and helping ensure a safe, clean, and well-maintained environment for residents. The position requires attention to detail, a commitment to safety and cleanliness, and the ability to work independently while following established processes. Opportunities to gain certifications and develop facilities maintenance skills are available through on-the-job training and support for nearby properties. The position is based at Tubman Laws Hall in Dover, Delaware, and reports to the Property Manager. It includes an after-hours on-call rotation and requires availability to respond and prepare for inclement weather situations, as applicable. The work environment is professional, with usually moderate noise levels. Certain work activities may be photographed or recorded for quality control or training purposes; compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Requirements

Experience in residential facilities maintenance.
Ability to perform each essential duty satisfactorily, subject to reasonable accommodations where applicable.
Availability for an after-hours on-call rotation and to respond and prepare for inclement weather situations, as applicable.
Ability to talk and hear; regularly stand, walk, use hands to handle or feel objects, and reach with hands and arms.
Ability to occasionally sit, climb or balance, and stoop, kneel, or crouch.
Ability to lift and/or move up to 50 pounds.
Close, distance, color, and peripheral vision; depth perception; and ability to adjust focus.

Responsibilities

Perform work orders in a timely manner, ensuring quality and efficiency.
Close out work orders in the system, including using system tools for tracking.
Assist in the property turn process and coordinate with vendors for efficient execution.
Execute assigned preventative maintenance tasks to maintain property operations.
Inspect public areas and resident apartments to ensure maintenance standards are met and sustained.
Safely operate, maintain, and repair facility equipment in accordance with safety protocols and best practices.
Escort vendors on-site and facilitate their work as needed.
Maintain a clean and orderly shop, storage, and back-of-house environment, keeping tools and supplies organized.
Assist with coordinating vendor services such as snow removal and landscaping.
Assist with curb appeal, trash collection, and cleaning as assigned.
Serve as an American Campus representative and liaison in all interactions.
Perform other duties as assigned by the supervisor.