Hall Coordinator

University of Kansas•Lawrence, KS

1d•Onsite

About The Position

The Hall Coordinator (HC) is part of the Residence Life team in Housing & Residence Life at KU and is responsible for the daily operations and management of a residential area housing 250–450 students. The HC supervises undergraduate staff members, including Senior Resident Assistants, Resident Assistants, Food Board Managers, and Proctors, and indirectly supports front desk operations and student leadership initiatives. The role supports residential community members in realizing their potential as individuals, members of the KU community, and members of society. It works to create an engaging community that promotes awareness and advocacy, self-responsibility, interdependence, and continued knowledge building. Additional duties include community and student development, retention, staff development, student conduct, crisis intervention, student engagement and leadership, and budget management. The HC reports to an Assistant Director or Complex Director and serves in an on-call duty rotation as the crisis management contact for the on-campus residential population. Housing & Residence Life serves around 5,500 students on the Lawrence campus in residence halls, on-campus apartment complexes, and scholarship halls. Complexes vary in physical size, student population, and programmatic emphasis. This is a full-time, 12-month, live-in position. It is an on-site, essential employee role. The regular schedule is Monday through Friday, 8 a.m. to 5 p.m., with some evening and weekend work and on-call responsibilities. KU is unable to provide H-1B sponsorship for this position.

Requirements

Bachelor's degree at the time of appointment.
At least one year of experience in residence life, programming, or student leadership in a university setting.
Experience effectively communicating and working with student populations in a student-centered environment.
Experience supervising staff.
Excellent written and verbal communication skills.
Ability to meet the position's formal degree requirement for the cited discipline area(s), which the posting states is necessary for the advanced knowledge, analytical skills, and professional competencies required for the role.

Nice To Haves

Knowledge of residential curriculum or programming practices.
Experience in student engagement and development.
Interest in developing a supportive academic atmosphere.
The application cover letter should describe how the candidate meets the required and preferred qualifications.

Responsibilities

Recruit, select, train, evaluate, and develop undergraduate student staff, and establish clear expectations and accountability measures.
Address staff performance concerns using coaching and progressive accountability; provide feedback, support goal setting and skill development, and support staff well-being and academic success.
Hold regular staff and individual meetings, communicate consistently with direct reports and the complex team, and cultivate a collaborative team environment that recognizes achievements.
Implement and assess community development strategies aligned with the Residential Curriculum, emphasizing student engagement and holistic learning.
Support student retention and success through intentional interactions, early interventions, and advocacy for student needs.
Foster respectful communities that promote personal responsibility, care for shared spaces, belonging, conflict navigation, and effective community living.
Engage the community through dialogue and events to establish shared expectations and standards of living.
Advise and support student leadership groups, such as Hall Councils, and support leadership development and community engagement.
Build relationships with university support services and oversee referrals of students to university resources.
Serve as a university student conduct hearing officer and primary case manager for building conduct.
Document, track, and manage student incidents and referrals through Maxient, ensuring accuracy, timeliness, and appropriate follow-up.
Provide follow-up and aftercare support to staff and students involved in incidents; assess concerns and make referrals to campus partners and appropriate resources.
Participate in a rotating on-call duty schedule and respond to emergencies and critical incidents, using crisis intervention skills and ensuring appropriate documentation, communication, and follow-up.
Serve as a mandatory reporter under Title IX and a Campus Security Authority under the Clery Act.
Collaborate with Housing & Residence Life staff on building occupancy processes and front desk functions.
Manage and monitor budgets for community engagement programming and food programs, including purchasing and budget reconciliation.
Conduct facilities walkthroughs and identify, report, and follow up on facilities and safety or security concerns with facilities staff.
Coordinate and support building opening and closing procedures; support departmental summer operations for camps, conferences, and summer school in consultation with central office staff.
Follow applicable compliance rules and regulations, including FERPA, PCI, NCAA, Clery, and Minors on Campus requirements, and maintain privacy of student, staff, and guest information.
Serve on departmental committees, including recruitment, staff education, residential curriculum, policies and procedures, assessment and retention, and large-scale events.
Represent Housing & Residence Life, Student Affairs, and the university in interactions with students, families, and campus partners.
Participate in professional development to remain current with best practices in higher education.
Perform other related duties as assigned in support of departmental and institutional priorities.