About The Position

The Service Technician performs installation, removal, maintenance, diagnostic, and repair work on propane tanks, supply systems, and gas-powered appliances. The role also transports propane tanks and performs occasional basic vehicle maintenance. It requires considerable troubleshooting, service, repair, and maintenance skills. The position works primarily outdoors in the field and includes regular customer interaction. The technician documents work performed, follows applicable company and industry standards and regulations, and educates customers on safe equipment operation and maintenance. Regular hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., and Saturday, 8:00 a.m. to 12:00 p.m. The technician must also be available for rotating night, weekend, and holiday after-hours calls and may need to work outside or in addition to regular hours. Travel outside the service area is approximately 5%.

Requirements

  • High school diploma or GED.
  • Valid Class B Commercial Driver’s License in accordance with U.S. Department of Transportation regulations in the employee’s state of residence, with a Hazardous Materials endorsement.
  • Employment is conditional on verification of a clean driving record, background check(s), and pre-employment and random drug testing.
  • Communication skills.
  • Technical and mechanical skills.
  • Critical evaluation skills.
  • Ability to work independently.
  • Relationship management skills.

Nice To Haves

  • Relevant experience is preferred.
  • Familiarity with computers or mobile devices used in service.

Responsibilities

  • Install and remove propane tanks and gas-powered appliances.
  • Install and maintain gas piping systems, including underground lines, above-ground lines, interior piping, and related equipment.
  • Perform diagnostic, maintenance, and repair work on propane tanks, supply systems, and gas-powered appliances.
  • Inspect supply systems and equipment and perform leak tests.
  • Maintain, repair, and refurbish company-owned equipment.
  • Prepare work orders, invoices, and other documentation for work performed in accordance with company and industry standards.
  • Understand and follow applicable federal, state, and local laws, regulations, and codes concerning installation and maintenance of tanks, propane equipment, and supply systems.
  • Act as a liaison between customers and service branches to address questions, concerns, or complaints.
  • Educate customers about safe and proper operation, maintenance, and safety procedures.
  • Inspect the company vehicle daily and report issues promptly.
  • Transport propane tanks and perform occasional basic vehicle maintenance.

Benefits

  • Comprehensive benefits package.
  • 401(k) and profit sharing.
  • Paid holidays and vacation/sick time.
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