About The Position

The Service Technician installs, removes, maintains, diagnoses, and repairs propane tanks, supply systems, gas piping, and gas-powered appliances. The role also transports propane tanks and performs occasional basic vehicle maintenance. The position works primarily outdoors in the field and involves customer communication, equipment inspections, documentation, and compliance with applicable laws, regulations, and codes. Regular hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., and Saturday, 8:00 a.m. to 12:00 p.m. The technician must also be available for rotating after-hours calls at night, on weekends, and on holidays, and may need to work beyond regular hours as needed. Travel outside the service area is approximately 5%.

Requirements

  • High school diploma or GED.
  • Valid Class B Commercial Driver’s License in accordance with U.S. Department of Transportation regulations in the employee’s state of residence, with Hazardous Materials endorsement.
  • Employment is conditional on verification of a clean driving record, background check(s), and pre-employment and random drug testing.
  • Communication, technical and mechanical skills, critical evaluation, ability to work independently, and relationship management.
  • Ability to work rotating night, weekend, and holiday after-hours calls.
  • Ability to meet the physical demands of the role, including frequent standing, walking, pushing, pulling, climbing, crawling, kneeling, lifting over 25 pounds, handling equipment, and reaching.

Nice To Haves

  • Relevant experience is preferred.
  • Familiarity with computers or mobile devices used in service.
  • Tanker and air brake endorsements are specified in the job title.

Responsibilities

  • Install and remove propane tanks and gas-powered appliances.
  • Install and maintain gas piping systems, including underground lines, above-ground lines, interior piping, and related equipment.
  • Diagnose, maintain, and repair propane tanks, supply systems, and gas-powered appliances.
  • Inspect supply systems and equipment and perform leak tests.
  • Maintain, repair, and refurbish company-owned equipment.
  • Prepare work orders, invoices, and other documentation in accordance with company and industry standards.
  • Understand and follow applicable federal, state, and local laws, regulations, and codes related to tanks, propane equipment, and supply systems.
  • Act as a liaison between customers and service branches to address questions, concerns, or complaints.
  • Educate customers on safe and proper operation, maintenance, and safety procedures.
  • Inspect the company vehicle daily and report issues promptly.
  • Transport propane tanks and perform occasional basic vehicle maintenance.

Benefits

  • Comprehensive benefits package.
  • 401(k).
  • Profit sharing.
  • Paid holidays.
  • Vacation and sick time.
  • Opportunities for growth.
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