Service Technician-1438

Jiffy Lube•Katy, TX

About The Position

The Service Technician at Premium Velocity Auto (PVA)/Jiffy Lube is a Lube Technician who evaluates customers’ needs and performs vehicle services so customers can feel confident in their vehicle’s safety. Technicians may work in different positions to meet individual customer needs and receive in-house cross-training for all roles. No automotive experience is required; on-the-job training is provided. The role is suited to reliable, growth-minded individuals committed to customer satisfaction, teamwork, and working safely in a fast-paced environment.

Requirements

Dedication to following safety policies and procedures.
Ability to work well in a team environment.
Ability and willingness to perform the responsibilities of the job.
Willingness to undergo on-the-job training and maintain a growth mindset.
Ability to stand for extended periods.
Ability to lift over 50 pounds.
Ability to bend, stoop, reach, crawl, and climb stairs.
Comfort working in an enclosed and/or semi-outdoor environment.
Authorization to work in the United States without sponsorship.
Excellent customer service and communication skills.
Keen listening and reasoning skills to identify guests’ product needs.
Confidence in overcoming objections and willingness to handle rejection.
Energetic, positive, and welcoming attitude toward guests.
Ability to work in a fast-paced environment while multitasking.

Nice To Haves

Automotive service and repair experience at any level is considered.
Valid driver’s license is strongly preferred but not required.
State Motor Vehicle Inspector License preferred.
Face-to-face customer service or sales experience preferred.

Responsibilities

Provide impartial, tailored service recommendations based on manufacturer recommendations and technicians’ findings.
Service customers efficiently and prioritize safety.
Vacuum and sanitize vehicle interiors and clean windshields when vehicles arrive.
Perform preventive maintenance, including oil and filter changes, fluid refills, and inspection or replacement of lights, wiper blades, brakes, and tires, following J Team Service Standards.
Perform automotive maintenance on engines, transmissions, axles, steering and suspension, brakes, electrical systems, heating and air conditioning, tires, batteries, and spark plugs.
Perform multi-point vehicle inspections for compliance with emissions standards and governmental regulations, and maintain inspection records as needed.
Attend on-site and e-learning training and comply with Jiffy Lube safety requirements, OSHA, and state regulations.
Participate in marketing events and promotions.
Maintain customer, inventory, and service records and help stock inventory.
Perform housekeeping and minor building maintenance.
Promote customer loyalty through quality workmanship, review completed services with guests, confirm satisfaction, and encourage return visits at recommended intervals.
Perform other duties as assigned by management.

Benefits

Opportunity to increase pay rate within the first 60 days of employment.
Paid training and bonus incentives for completing training.
Cross-training across multiple roles, with increased earning potential.
Career paths and growth opportunities in automotive and management.
Safety-focused work environment.
Legal and financial advising.
Employee discounts on parts and services and access to a members-only discount center.
Medical plans, prescription drug coverage, and telemedicine.
Employer-funded basic life and accidental death and dismemberment coverage.
Paid time off.
401(k) match.
Bonus structure for completing JLU modules within set timeframes.
Dental and/or vision plans.
Optional life and accidental death and dismemberment and/or accident coverage.
Short-term and long-term disability coverage.
Critical illness, cancer, and/or hospital indemnity coverage.
Flexible Spending Account and/or Dependent Care FSA.
Employee Assistance Program, will preparation, and travel assistance.