Service Technician - Courtesy Hyundai

Asbury Automotive Group•Tampa, FL

19h

About The Position

The Service Technician is responsible for understanding and completing routine repairs on customer vehicles, performing general repairs and diagnosis with some assistance. Work may include light engine work; transmissions; clutches; drive shafts; electrical systems such as starters and alternators; HVAC systems; and steering and suspension systems. The technician is expected to hold a majority of manufacturer certifications. The role includes performing diagnosis, repairs, preventive and routine maintenance, and road tests when necessary and practical. Technicians use multi-point inspection forms, document work and recommendations on repair orders, and communicate with service advisors about additional work or delays. They also complete warranty documentation and timekeeping, maintain proficiency and customer satisfaction standards, and participate in assigned manufacturer and management training. The technician must follow applicable laws and company policies, protect customer vehicles and property, and comply with required safety and regulatory training.

Requirements

Previous automotive technician experience.
Basic tools.
Strong technical and mechanical skills.
Ability to work as a team player and repetitively on complex tasks.
At least 18 years of age.
Valid driver's license.
Ability to pass pre-employment background and drug screening.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred.

Responsibilities

Complete routine repairs and perform general vehicle repairs and diagnosis, with some assistance.
Perform diagnosis and repair on vehicles, including light engine work, transmissions, clutches, drive shafts, electrical systems, HVAC, steering, and suspension.
Complete preventive and routine maintenance services.
Accurately complete a multi-point inspection form for each vehicle.
Document all work performed and recommended on assigned repair orders.
Communicate with the service advisor when additional work is needed or repairs may not be completed within the promised time.
Maintain technician proficiency in accordance with Asbury standards.
Conduct road tests to determine needed work and confirm repairs when necessary and practical.
Use manufacturer and management training and participate in manufacturer-sponsored training programs and schools.
Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified goals.
Complete work notations and timekeeping for warranty repair orders and warranty claims.
Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
Return customer vehicles as clean as they were before service.
Complete required training and comply with regulations concerning matters such as hazardous waste disposal and OSHA Right-to-Know.
Comply with federal, state, and local laws and company policies regarding customer vehicles, property, and information.

Benefits

Weekly pay.
Paid holidays and paid time off.
Paid training.
Stock awards for select eligible management and front-line team members.
Medical, vision, dental, accident, critical illness, and hospital indemnity plans.
Up to 12 weeks of paid pregnancy leave (disability leave).
Paid parental leave.
Health savings and flexible spending accounts.
Short-term and long-term disability plans.
Whole life and term life insurance.
401(k) with company match.
Digital career path tool and continuous training through Asbury's Internal Learning Management System.
Professional growth and development opportunities.
Student loan relief resources.
Employee assistance program.
Employee discounts on parts and service repairs.
Scholarship awards.
Paid volunteer hours through community service initiatives.
Employee referral program with bonus opportunities.