Service Technician - 3337

Jiffy Lube•Pearland, TX

About The Position

The Service Technician at Premium Velocity Auto (Jiffy Lube) is a Lube Technician who evaluates customers’ needs and performs the services required to help customers feel confident in the safety of their vehicles. Technicians may work in different positions to meet individual customer needs and receive in-house cross-training for all roles. Automotive experience is not required; the employer provides training.

Requirements

Dedication to following safety policies and procedures.
Ability to work well in a team environment.
Ability to perform the responsibilities of the job.
Willingness to undergo on-the-job training and a growth mindset.
Ability to stand for an extended period of time.
Ability to lift over 50 pounds.
Ability to bend, stoop, reach, crawl, and climb stairs.
Comfort working in an enclosed and/or semi-outdoor environment.
Authorization to work in the United States without sponsorship.
Excellent customer service and communication skills.
Keen listening and reasoning skills to identify guests’ product needs.
Confidence in overcoming objections and willingness to handle rejection.
Energetic and positive attitude when welcoming guests.
Ability to work in a fast-paced environment while multitasking.

Nice To Haves

Automotive service and repair experience; all levels are considered.
Valid driver's license.
State Motor Vehicle Inspector License.
Face-to-face customer service or sales experience.

Responsibilities

Provide impartial recommendations or options tailored to guests’ needs, based on manufacturer recommendations and technicians’ findings.
Service customers efficiently and in a timely manner while prioritizing safety.
Vacuum and sanitize vehicle interiors and clean windshields when vehicles enter.
Perform preventative maintenance, including oil and filter changes, fluid refills, and inspections or replacement of lights, wiper blades, brakes, and tires, following J Team Service Standards.
Perform automotive maintenance on engines, transmissions, axles, steering and suspension, brakes, electrical systems, heating and air conditioning, tires, batteries, and spark plugs.
Perform multi-point vehicle inspections for compliance with emissions standards and governmental regulations, and maintain detailed inspection records as needed.
Participate in on-site and e-learning training and comply with Jiffy Lube safety requirements, OSHA, and state regulations.
Participate in marketing events and promotions.
Maintain customer, inventory, and service records and participate in inventory stocking.
Perform housekeeping and minor building maintenance.
Promote customer loyalty through quality workmanship, reviewing completed services with guests, confirming satisfaction, and encouraging return visits at recommended intervals.
Perform other duties as assigned by management.

Benefits

Opportunity to increase pay rate within the first 60 days of employment.
Paid training and bonus incentives for completing training.
Cross-training across multiple roles, which can increase earning potential.
Career paths with growth opportunities in automotive and management.
Safety-focused work environment.
Legal and financial advising.
Employee discounts on parts and services.
Members-only discount center for major purchases and day-to-day essentials.
Employer/employee-funded medical plans, prescription drug coverage, and telemedicine.
Employer-funded basic life and accidental death and dismemberment insurance.
Paid time off.
401(k) match.
Bonus structure for JLU Module completions within set timeframes.
Optional dental and vision plans.
Optional life and accidental death and dismemberment insurance and accident coverage.
Optional short-term and long-term disability coverage.
Optional critical illness, cancer, and hospital indemnity coverage.
Flexible Spending Account and/or Dependent Care Flexible Spending Account.
Employee Assistance Program, will preparation, and travel assistance.