Service Technician (Soltra at San Tan Village)

Mark-Taylor Residential•Gilbert, MN
•Onsite

About The Position

Mark-Taylor is hiring a Service Technician for Soltra at San Tan Village in Gilbert, Arizona. The role supports the operation and upkeep of the apartment community by completing maintenance repairs and make-ready work while providing professional service to residents and colleagues. The technician also participates in shared on-call duties and helps maintain safe, well-functioning community facilities.

Requirements

  • Apartment turn, make-ready, or work-order technician experience is highly desirable.
  • Troubleshooting and problem-solving skills across HVAC, plumbing, electrical systems, and appliances.
  • Excellent customer service skills and professional, timely communication with residents and team members.
  • Knowledge of preventive maintenance, safety practices, and identifying potential issues before they become larger concerns.
  • Strong time-management skills and ability to prioritize work orders, make-readies, and on-call responsibilities.
  • Team-oriented and accountable, with the ability to work collaboratively.
  • Knowledge of building systems.
  • Service orientation.
  • Basic computer skills.
  • Basic understanding of written and verbal English.

Nice To Haves

  • EPA certification; additional hourly pay is available for EPA certification.
  • CPO certification; additional hourly pay is available for CPO certification.
  • OSHA certification; additional hourly pay is available for OSHA certification.

Responsibilities

  • Assist with completing make-ready units to Mark-Taylor standards and maintaining an adequate supply of make-ready units for the community.
  • Troubleshoot, diagnose, and correct minor air-conditioning or heating failures, appliance repairs, electrical and plumbing problems, minor carpentry needs, and drywall repairs.
  • Perform repairs and preventive maintenance on vacant units as they become available.
  • Perform daily pool care, maintain proper chemical balance, and ensure the pool area is free of safety concerns.
  • Complete minor roof repairs, re-key locks, and cut keys.
  • Inspect the property for safety hazards that may create liability, correct hazards, and inform the Manager of Facilities and Service.
  • Share on-call duty with the Manager of Facilities and Service and service team members; be available to go to the property when needed, in uniform and with a badge.
  • Assist with monitoring inventory of parts and cleaning supplies.

Benefits

  • Employee rent discounts, subject to availability at each community.
  • Access to Mark-Taylor amenities.
  • Employee appreciation events.
  • Opportunities for career growth.
  • 401(k) with company match.
  • Paid time off, sick time, holidays, and volunteer time.
  • Medical, dental, and vision benefits for full-time employees.
  • Additional hourly pay for EPA, CPO, and OSHA certifications, subject to certification requirements and eligibility timing.
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