Service Technician (Soltra at San Tan Village)

Mark Taylor Residential•Gilbert, AZ
•Onsite

About The Position

Mark-Taylor is hiring a Service Technician at Soltra at San Tan Village in Gilbert, Arizona. The role helps keep the community running smoothly by completing maintenance repairs and supporting community upkeep while providing five-star service to residents. The anticipated base pay is $24.75 per hour. Service team members who participate in the on-call rotation receive an additional $3.00 per hour for all hours worked while on-call. Additional hourly pay is available for EPA, CPO, and OSHA certifications, subject to eligibility requirements. Certification pay eligibility begins 90 days after hire, and additional requirements may apply. Housing discounts are subject to availability at each community. Employees undergo pre-employment screening, including drug testing. Mark-Taylor is an equal opportunity employer and a drug-free workplace.

Requirements

  • Experience as an apartment turn technician, make-ready technician, or work order technician is highly desirable.
  • Troubleshooting and problem-solving skills across HVAC, plumbing, electrical systems, and appliances.
  • Excellent customer service skills and professional, timely communication with residents and team members.
  • Knowledge of preventive maintenance and safety practices, including identifying potential issues before they become larger concerns.
  • Strong time management skills and ability to prioritize work orders, make-readies, and on-call responsibilities.
  • Team-oriented and accountable, with the ability to work collaboratively.
  • Knowledge of building systems.
  • Service orientation.
  • Basic computer skills.
  • Basic understanding of written and verbal English.

Nice To Haves

  • EPA certification.
  • CPO certification.
  • OSHA certification.

Responsibilities

  • Assist with completing make-ready units to Mark-Taylor standards and maintain an adequate supply of make-ready units for the community.
  • Troubleshoot, diagnose, and correct minor air conditioning and heating failures, appliance repairs, electrical and plumbing problems, and minor carpentry and drywall repairs.
  • Perform necessary repairs and preventive maintenance on vacant units as they become available.
  • Perform daily pool care, ensure the pool is in proper chemical balance, and keep the area free of safety concerns.
  • Complete minor roof repairs, re-key locks, and cut keys.
  • Inspect the property for safety hazards that could pose a liability, correct hazards, and inform the Manager of Facilities and Service.
  • Share on-call duty with the Manager of Facilities and Service and service team members, and be readily available to go to the property when needed, in uniform and with a badge.
  • Assist in monitoring inventory of parts and cleaning supplies.

Benefits

  • Employee rent discounts, subject to availability at each community.
  • Access to Mark-Taylor amenities.
  • Employee appreciation events.
  • Opportunities for career growth.
  • 401(k) with company match.
  • Paid time off, sick time, holidays, and volunteer time.
  • Medical, dental, and vision benefits.
  • Additional hourly pay for EPA, CPO, and OSHA certifications, subject to eligibility requirements.
  • On-call incentive of $3.00 per hour for all hours worked while on-call.
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