Service Technician

Indoor Environmental Services•Pleasanton, CA
•$45,000 - $165,000

About The Position

The HVAC Technician cleans, adjusts, repairs, and installs heating, ventilation, and air conditioning systems and related equipment. The role includes advising customers on suitable air quality systems and supporting systems throughout their lifecycle, from installation through end-of-life, including maintenance, warranty work, and emergency repairs. Journeyman, Apprentice, and Tradesman applicants are sought. Customer satisfaction, safety, and comfort are priorities. The position may involve providing technical direction and on-the-job training.

Requirements

  • Valid driver’s license.
  • Understanding of advanced principles of air conditioning, refrigeration, and heating.
  • Working knowledge of boiler systems.
  • Proficiency in balancing air and water treatment systems in line with HVAC protocols.
  • Excellent written, verbal, and interpersonal skills.
  • Proficiency in reading schematics and work plans.
  • Ability to work after hours, over weekends, and on public holidays with short or no notice.
  • Ability to work in confined spaces.
  • Ability to lift up to 50 lbs.
  • Ability to stand or kneel for long periods.
  • Ability to climb ladders and work at heights.

Responsibilities

  • Maintain, repair, and install HVAC systems and related equipment.
  • Identify maintenance risks on equipment.
  • Diagnose electrical and mechanical faults in HVAC systems.
  • Clean, adjust, and repair systems and perform warranty services.
  • Complete emergency repairs promptly and efficiently.
  • Provide technical direction and on-the-job training.
  • Keep daily logs and records of maintenance functions.
  • Ensure compliance with appliance standards and the Occupational Health and Safety Act.
  • Comply with service standards, work instructions, and customer requirements.
  • Assist with customer queries.
  • Guide and advise customers in selecting air quality systems that meet their requirements.
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