Service Technician

ASSA ABLOY•Hamilton, NJ

15h

About The Position

ASSA ABLOY Entrance Systems is hiring a Service Technician for its Pedestrian Door Solutions business. The role provides service and reliable automated door solutions to customers by diagnosing, troubleshooting, repairing, maintaining, and upgrading sliding, swinging, and rotating pedestrian doors at customer locations. The technician works with electro-mechanical devices, electrical circuits, relay logic, aluminum frames, glazing materials, hardware, and low-voltage wiring, while maintaining professional communication with customers, end-users, and contractors. The position includes company-provided transportation for job-related travel, uniforms, and safety PPE. Technicians participate in training and are expected to obtain AAADM certification within one year of employment and maintain it as required. After adequate training and certification, the technician participates in on-call rotations. The work includes physically demanding tasks such as lifting, climbing ladders, and kneeling. ASSA ABLOY describes a safety-focused, inclusive workplace with opportunities for ongoing training and career development. Compensation is $25–$35 per hour, with the final rate dependent on education, experience, skill level, and other qualifications. Overtime is paid in accordance with applicable state and federal laws.

Requirements

Must be at least 21 years old.
Must successfully obtain AAADM certification within one year of employment and maintain certification as required.
Mechanical aptitude and experience repairing electro-mechanical devices.
Knowledge of basic electrical circuits and low-voltage (120v) wiring.
Valid driver’s license and a good driving record.
High commitment to safety, customer satisfaction, and teamwork.
Ability to lift, bend, and use power tools effectively.

Nice To Haves

Experience in glazing, storefronts, aluminum frames, and hardware.
Knowledge of access control systems.

Responsibilities

Perform planned maintenance, break-fix repairs, and upgrades of automated pedestrian doors at customer locations.
Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic.
Work with aluminum frames, glazing materials, hardware, and low-voltage wiring.
Communicate professionally with customers, end-users, and contractors and provide excellent customer service.
Participate in training programs and obtain and maintain AAADM certification.
Participate in on-call rotations after certification and training.
Use power tools and perform physically demanding tasks, including lifting, climbing ladders, and kneeling.

Benefits

Competitive pay of $25–$35 per hour, with the final rate dependent on qualifications.
Overtime pay in accordance with state and federal laws.
Company-provided vehicle for job-related travel.
Uniforms and safety PPE provided.
Health, dental, and vision insurance.
401(k) with company match.
Paid time off and holidays.
Flexible scheduling.
Ongoing training opportunities, including AAADM certification.
Tuition reimbursement.
Service and length-of-service awards.
Monthly and quarterly bonus opportunities.
Retirement plans.