Service Technician

Siddons-Martin Emergency Group • Reno, NV

13d

About The Position

The Service Technician performs repair work and preventative maintenance on emergency vehicles, troubleshooting problems with a focus on emergency equipment. The role is responsible for servicing and repairing fire apparatus, installing equipment, addressing customer needs, confirming equipment functionality, and ensuring equipment is in proper working condition after troubleshooting. The technician must be willing to travel within an assigned territory and may work independently or with limited supervision.

Requirements

• Willingness to travel within an assigned territory.
• Dependability.
• Excellent customer service skills, both verbal and written.
• Take responsibility for a high-quality repair process.
• Ability to work independently or with limited supervision.
• Excellent verbal communication skills.
• Ability to work under pressure.
• High school diploma or GED.
• Clean driving record, with a Class B non-exempt CDL or ability to obtain one.
• Knowledge of repair principles and procedures in all areas of the heavy truck repair industry.

Nice To Haves

• EVT (Emergency Vehicle Technician) certification.
• ASE Heavy Truck Certifications.

Responsibilities

• Repair and perform preventative maintenance on emergency vehicles.
• Service and repair fire apparatus equipment.
• Troubleshoot problems and install equipment.
• Attend to customer needs as required.
• Confirm that equipment is functional.
• Follow through after troubleshooting to ensure equipment is in proper working condition.
• Manage service calls.

Benefits

• Medical insurance with PPO and HDHP options.
• Company HSA match.
• Dental insurance.
• Vision insurance.
• Short-term disability insurance.
• Accident and hospital indemnity insurance.
• Telehealth.
• Voluntary life insurance.
• Voluntary critical illness insurance.
• 401(k) with employer match.
• Employee Stock Ownership Program.
• Paid holidays and paid time off.
• Four weeks of paid parental leave.
• Paid training and safety equipment.
• Basic life and AD&D insurance.
• Company-paid critical illness insurance.
• Long-term disability insurance.
• Employee Assistance Program.
• Verizon Wireless company discount, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED