Service Technician
About The Position
The Service Technician performs repair work and preventative maintenance on emergency vehicles, troubleshooting problems with a specialization in emergency equipment. The role is responsible for servicing and repairing fire apparatus equipment, installing equipment, and confirming that equipment is functional and in proper working condition after troubleshooting. The technician attends to customer needs and manages service calls. Travel within an assigned territory is required. The position requires a high school diploma or GED, knowledge of repair principles and procedures, and a clean driving record or the ability to obtain a Class B non-exempt CDL driver license. EVT and ASE Heavy Truck certifications are a plus but are not required. Physical duties include regularly handling or feeling objects, reaching, communicating, standing, walking, and stooping, kneeling, crouching, or crawling. Occasional duties include sitting, climbing or balancing, using stairs or ladders, and lifting or moving objects up to 30 pounds.
Requirements
- High school diploma or GED.
- Knowledge of repair principles and procedures.
- Clean driving record or ability to obtain a Class B non-exempt CDL driver license.
- Willingness to travel within an assigned territory.
- Dependability.
- Excellent customer service skills, both verbal and written.
- Ability to take responsibility for high-quality repairs.
- Ability to work independently or with less supervision.
- Ability to work under pressure.
- Required physical abilities include handling or feeling, reaching, talking or hearing, standing, walking, and stooping, kneeling, crouching, or crawling; occasionally sitting, climbing or balancing, using stairs or ladders, and lifting or moving objects up to 30 pounds.
- Specific vision abilities include close and distance vision, peripheral vision, depth perception, and ability to adjust focus.
Nice To Haves
- EVT (Emergency Vehicle Technician) certification.
- ASE Heavy Truck certification.
Responsibilities
- Repair and perform preventative maintenance on emergency vehicles.
- Service and repair fire apparatus equipment.
- Troubleshoot problems, specializing in emergency equipment.
- Install equipment.
- Attend to customer needs when required.
- Confirm equipment is functional and ensure it is in proper working condition after troubleshooting.
- Manage service calls.
Benefits
- Medical insurance with PPO and HDHP options.
- Company HSA match.
- Dental insurance.
- Vision insurance.
- Short-term disability insurance.
- Accident and hospital indemnity insurance.
- Telehealth.
- Voluntary life insurance.
- Voluntary critical illness insurance.
- 401(k) with employer match.
- Employee Stock Ownership Program.
- Paid holidays and paid time off.
- Four weeks of paid parental leave.
- Paid training and safety equipment.
- Basic life and AD&D coverage.
- Company-paid critical illness insurance.
- Long-term disability insurance.
- Employee Assistance Program.
- Verizon Wireless company discount, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
