10 - Service Technician

NORTHWEST RESPIRATORY SERVICES LLC•Des Moines, IA

10d•$20 - $23•Onsite

About The Position

Northwest Respiratory Services seeks a Medical Equipment Delivery Driver to serve as a customer-facing representative and support patients’ health and quality of life. The role involves delivering respiratory equipment to patients’ residences, educating them on safe equipment use and care, documenting patient interactions, checking in with patients, and troubleshooting equipment issues. The position is based in Des Moines, Iowa, and involves road travel.

Requirements

Hold a current state-issued driver’s license.
Pass an acceptable criminal background check and motor vehicle record check.
Pass a mandated drug test, physical capability test, and DOT physical.
Be able to lift, pull, push, and carry heavy equipment daily, up to 165 pounds.
Have strong interpersonal and customer service skills.
Have a desire to work with the public and help others obtain a better quality of life.
Be dedicated to the company mission of caring for customers with compassion, integrity, and care.

Nice To Haves

Class C CDL with Tanker and Hazmat endorsements; the company can help obtain the required licenses.

Responsibilities

Make deliveries in a straight truck or van up to 16 feet in length.
Deliver respiratory equipment to patients’ residences and educate them on its safe use and care.
Document patient interactions for compliance and billing accuracy.
Resolve patient equipment problems as needed.
Check in with patients to ensure proper and safe use of their equipment.
Build trust with customers through regular face-to-face interactions.