Service Technician – Greeley, Colorado

Atmos Energy•Evans, CO
•Onsite

About The Position

Atmos Energy is hiring a Service Technician in Evans, Colorado. The role may be filled at the Service Technician 1, Service Technician 2, or Sr Service Technician level, depending on eligibility and experience. All training is provided. Residency requirements apply, and relocation assistance may be considered. The technician performs basic service work according to prescribed procedures, responds to customer service requests, and may perform connections, disconnections, meter reading, and collection efforts as qualified or needed. The role also includes installing and operating wireless meter-reading equipment, assisting with emergency response, maintaining accurate records, and identifying and reporting safety issues. The technician is responsible for the safe operation and inspection of assigned company vehicles and equipment and must complete required safety training and maintain applicable operator qualifications. Work involves entering customer premises and working outdoors in varied weather, temperatures, noise levels, and terrain. Occasional work may take place on ladders, roofs, in attics, under houses, and in confined spaces. Standby duty, shifts, holidays, weekends, emergency callouts, extended hours, and reporting outside the regular work area may be required. A residence requirement may apply due to emergency callout response time. The position is safety-sensitive and requires pre- and post-employment screenings, including drug testing under applicable DOT and PHMSA requirements and motor vehicle record checks. Pay is $26.50–$34.00 per hour, with an annual bonus opportunity. Benefits are eligible from the first day of employment.

Requirements

  • High school diploma or GED.
  • Valid driver's license in accordance with company standards.
  • Complete assigned classes, Operator Qualifications, and on-the-job training for the Service Learning Path; maintain required qualifications, classroom training, and certifications.
  • Ability to use the company internet/intranet and available resources for data entry, reference, and retrieval tasks.
  • Ability to communicate with internal and external customers to obtain or provide explanations and information about basic factual matters.
  • Ability to lift and carry 45 pounds from the ground to 42 inches and lift 53 pounds from the ground to 52 inches.
  • Ability to generate 95 foot-pounds of force at a contact point of 32 inches.
  • Ability to bend, stoop, squat, kneel, crouch, and walk 500 feet.
  • Acute sense of sight and hearing, corrected or uncorrected, and a strong sense of smell.
  • Ability to work outdoors in varied weather and conditions and occasionally on ladders, roofs, in attics, under houses, and in confined spaces.
  • Ability to meet any residence requirement associated with emergency callout response time.
  • Satisfy required pre- and post-employment screenings, including drug testing and motor vehicle record checks.

Responsibilities

  • Perform basic work using clearly prescribed procedures.
  • Respond to customer service requests, including service connections and disconnections, as operator-qualified.
  • Inform customers of needed repairs, answer basic questions, and confirm customers understand and are satisfied with completed work.
  • Disconnect service when necessary and perform collection efforts on delinquent accounts.
  • Install, program, and operate Wireless Meter Reading equipment as needed.
  • Assist with activities to ensure responsiveness to natural gas and other emergencies.
  • Complete and maintain accurate records and reports in compliance with company and regulatory requirements.
  • Read meters and record usage for billing when needed.
  • Identify, address, and report safety and encroachment issues through resolution.
  • Safely operate and inspect assigned company vehicles and equipment.
  • Complete required safety training and maintain position operator qualifications and other required qualifications, training, and certifications.
  • Adhere to company values, strategies, policies, procedures, safety practices, and Code of Conduct.

Benefits

  • Holidays and paid time off
  • Parental leave
  • Retirement savings plan with matching and fixed annual company contribution
  • Annual bonus opportunity
  • Employee Assistance Program
  • Short-term and long-term disability plans
  • Basic life insurance
  • Company contribution to a Health Savings Account with an HDHP
  • Wellness programs
  • LifeLock Identity Theft Protection
  • Paid training
  • LinkedIn Learning
  • Voluntary retirement savings plan
  • Medical insurance and prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Employee and dependent life insurance
  • Employee and dependent accidental death and dismemberment insurance
  • Healthcare, dependent care, and limited-purpose flexible spending accounts
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