Service Technician – Greeley, Colorado

Atmos Energy•Evans, CO

14h•$27 - $34•Onsite

About The Position

Atmos Energy is hiring a Service Technician in Evans, Colorado. Depending on eligibility and experience, the position may be filled at the Service Technician 1, Service Technician 2, or Senior Service Technician level. All training is provided. Residency requirements apply; relocation assistance may be considered. The hourly pay rate is $26.50–$34.00, with an annual bonus opportunity. The technician performs basic work using prescribed procedures and responds to customer service requests, including connections and disconnections as operator-qualified. The role includes explaining needed repairs, answering basic customer questions, and ensuring customers understand and are satisfied with completed work. Duties may also include disconnecting service, collection efforts on delinquent accounts, operating wireless meter-reading equipment, reading meters, and recording usage. The technician assists with natural gas and other emergencies, maintains accurate records required by the Company and regulators, and identifies and reports safety issues. The position requires safe operation and inspection of assigned Company vehicles and equipment, completion of required safety training, and compliance with Company policies, procedures, and values. Work involves entry to customer premises and outdoor conditions in all types of weather. Depending on operational needs, the technician may be assigned standby duty, shifts, holidays, weekends, emergency callouts, occasional extended hours, or work outside the regular work area. A residence requirement may apply due to callout response time. The role requires a high school diploma or GED, a valid driver's license meeting Company standards, and the ability to complete and maintain required Operator Qualifications, on-the-job training, classes, and certifications. It also requires basic computer and customer communication skills. Physical requirements include lifting and carrying up to 45 pounds from ground level to 42 inches and 53 pounds from ground level to 52 inches, generating 95 foot-pounds of force, bending and kneeling, walking 500 feet, and having the specified senses of sight, hearing, and smell. Work may involve ladders, roofs, attics, under-house areas, and confined spaces. Pre- and post-employment screenings include DOT/PHMSA drug testing and motor vehicle record checks.

Requirements

High school diploma or GED.
Valid driver's license in accordance with Company standards.
Complete assigned classes, Operator Qualifications (OQ), and on-the-job training specific to the Service Learning Path; maintain required qualifications, training, and certifications.
Ability to use the Company's internet/intranet resources for data entry, reference, and retrieval tasks.
Ability to communicate with internal and external customers about basic factual information.
Ability to lift and carry 45 pounds from the ground to 42 inches and 53 pounds from the ground to 52 inches.
Ability to generate 95 foot-pounds of force at a contact point of 32 inches.
Ability to bend, stoop, squat, kneel, and/or crouch and walk 500 feet.
Acute sense of sight and hearing (corrected or uncorrected) and a strong sense of smell.
Ability to work in customer premises and outdoors in varied weather, including exposure to temperature extremes, high noise levels, rough terrain, and occasional ladders, roofs, attics, under-house areas, and confined spaces.
Meet any applicable residence requirement for callout response time.
Complete required pre- and post-employment screenings, including DOT/PHMSA drug testing and motor vehicle record checks.

Responsibilities

Perform basic work using clearly prescribed procedures.
Respond to customer service requests, including service connections and disconnections when operator-qualified.
Inform customers of needed repairs, answer basic questions, and ensure customers understand and are satisfied with completed work.
Disconnect service as necessary and perform collection efforts on delinquent accounts.
Install, program, and operate Wireless Meter Reading (WMR) equipment as necessary.
Assist with activities to ensure responsiveness to natural gas and other emergencies.
Complete and maintain accurate records and reports to meet Company and regulatory requirements.
Read meters and record usage for billing as needed.
Identify, address, and report safety and encroachment issues through resolution and completion.
Safely operate and inspect assigned Company vehicles and equipment.
Complete required safety training and follow Company values, strategies, policies, procedures, and safety requirements.