Service Technician, Scottsdale

Lucid Motors•Scottsdale, AZ

About The Position

Lucid is hiring a Service Technician in Scottsdale to diagnose, maintain, and repair Lucid Motors vehicles. The role calls for enthusiasm for sustainable transportation and creative problem-solving in a fast-paced environment. The position is on second shift, from 2:00 p.m. to 10:30 p.m. ASE certifications are expected within 6–8 months of hire; Lucid reimburses the cost of successful completion. Lucid creates mobility experiences through in-house design, engineering, and production, using proprietary technology and software-defined vehicle architecture. Its vehicles include the Lucid Air and Lucid Gravity. Lucid describes its approach as combining performance and sustainability, design and engineering, and ambition and integrity. Lucid is an equal opportunity employer and is committed to an inclusive workplace. Reasonable accommodations are available for qualified individuals with disabilities during the application process. Applications must be submitted through the Lucid Motors Careers website; the accommodation contact is solely for accommodation requests. Lucid does not accept unsolicited agency resumes. The compensation and benefits package includes medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; paid sick leave; and a 401(k) retirement plan. Eligible employees may also participate in an equity program and/or a discretionary annual cash incentive program, subject to applicable plan terms and factors including individual performance, role scope, market considerations, and company results. Hourly/non-exempt employees accrue up to 120 hours of paid time off, and salaried/exempt employees accrue up to 160 hours.

Requirements

2–5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair.
Knowledge of high-voltage systems, low-voltage systems, and electric vehicle powertrains.
Customer-facing experience with excellent written and verbal communication skills.
Ability to use applications such as Microsoft Office and learn proprietary DMS software.
EPA 609 Certification.
Willingness to complete Lucid-provided CPR training after hire.
Valid driver's license with no suspensions within the past year. Drivers under 21 must have held a driver's license for at least 3 years and successfully complete Lucid training upon hire.
Obtain ASE certifications within 6–8 months of hire; Lucid reimburses the cost associated with successful completion.

Nice To Haves

ASE certifications: A4, A5, A6, A7, A8, L3, and L4 (ADAS).
Experience in luxury automobile repair environments.

Responsibilities

Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis.
Maintain a high level of knowledge of high-voltage (HV), low-voltage (LV), and general electric vehicle systems.
Follow correct repair order documentation procedures, including the Three C's.
Use the appropriate software suite to document customer vehicle interactions properly and completely.
Communicate and collaborate effectively with service team members, including advisors and managers, as well as customers.
Demonstrate and teach learned technical skills and knowledge to others.
Pay attention to detail and help create positive client experiences.
Work remotely and support the mobile service team as needed.
Perform other duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life coverage
Disability coverage
Paid time off
Paid holidays
Paid sick leave
401(k) retirement plan
Eligible employees may participate in Lucid's equity program
Eligible employees may participate in a discretionary annual cash incentive program
Hourly/non-exempt employees accrue up to 120 hours of paid time off; salaried/exempt employees accrue up to 160 hours