Service Technician - Courtesy KIA
About The Position
The Service Technician is responsible for understanding and completing routine repairs needed to repair customer vehicles. The role performs general repairs and diagnosis, with some assistance, including light engine work, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC systems, and steering and suspension systems. The technician is expected to hold a majority of their manufacturer certifications. The technician inspects, diagnoses, repairs, and maintains vehicles; documents work and recommendations; communicates with service advisors about additional work or delays; and conducts road tests when needed and practical. The role also includes ongoing manufacturer and company training, maintaining customer satisfaction standards, completing warranty documentation, complying with applicable regulations and company policies, and safeguarding customer vehicles, property, and information.
Requirements
- Previous automotive technician experience is required.
- Must have basic tools.
- Must have strong technical and mechanical skills.
- Must be a team player and able to work repetitively on complex tasks.
- Must be at least 18 years old.
- Must have a valid driver's license.
- Must pass pre-employment background and drug screening.
Nice To Haves
- ASE certifications are heavily preferred.
- Manufacturer certifications are heavily preferred.
Responsibilities
- Accurately complete the multi-point inspection form for each vehicle.
- Document all work performed and recommended on assigned repair orders.
- Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
- Maintain technician proficiency according to Asbury standards.
- Conduct road tests to determine needed work and confirm successful completion when necessary and practical.
- Perform vehicle diagnosis and repairs at all levels.
- Perform preventive and routine maintenance services at all levels.
- Use product and technical training assigned by the manufacturer and management.
- Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
- Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified goals for district, regional, and national scores.
- Complete work, notations, and timekeeping required for warranty repair orders and warranty claims.
- Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
- Ensure customer vehicles are returned as clean as they were before service.
- Complete required training for compliance with federal, state, and local regulations, including hazardous waste disposal and OSHA Right-to-Know requirements.
- Comply with applicable laws and company policies for safeguarding customer vehicles, property, and information.
Benefits
- Weekly pay
- Paid holidays and paid time off
- Paid training
- Stock awards for eligible management and front-line team members
- Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
- Up to 12 weeks of paid pregnancy leave (disability leave)
- Paid parental leave
- Health savings accounts
- Flexible spending accounts
- Short-term and long-term disability plans
- Whole life and term life insurance
- 401(k) with company match
- Digital career path tool
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
- Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Paid volunteer hours through community service initiatives
- Employee referral program with bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
