Ford Service Technician

Cook Ford•Texas City, TX

13d

About The Position

Cook Ford is seeking an experienced, motivated Senior Service Technician to join its growing service department. The role is suited to a technician with strong diagnostic skills, a solid foundation in automotive repair, and an interest in continued technical development. The successful candidate will diagnose and repair complex vehicle concerns across the Ford lineup, deliver accurate, high-quality work, and contribute to customer satisfaction and efficient service department operations. Technicians will have opportunities to strengthen their skills and advance through Ford technical training and certification programs. Cook Ford welcomes established senior-level technicians and experienced automotive technicians ready to take the next step in their careers. The company is an equal opportunity employer.

Requirements

Professional automotive repair experience; franchised dealership experience is preferred.
Strong mechanical aptitude and ability to diagnose vehicle concerns beyond basic maintenance and component replacement.
Working knowledge of automotive mechanical, electrical, electronic, and computer-controlled systems.
Experience using scan tools, diagnostic equipment, multimeters, wiring diagrams, and technical service resources.
Ability to troubleshoot vehicle concerns systematically and identify root causes.
Strong attention to detail and commitment to performing repairs correctly the first time.
Dependability, accountability, and ability to manage repair assignments efficiently.
Valid driver's license with an acceptable driving record.
Ability to work independently while contributing to a team-oriented service department.

Nice To Haves

Previous Ford dealership experience.
Ford technical training or existing Ford service certifications.
ASE certifications in relevant automotive repair specialties.
Experience diagnosing complex drivability issues, electrical faults, and intermittent vehicle concerns.
Familiarity with Ford-specific diagnostic systems and manufacturer repair procedures.
Experience with hybrid and electric vehicle systems, with applicable training and certifications.
Demonstrated interest in advancing toward senior-level Ford technical certifications.

Responsibilities

Diagnose and repair mechanical, electrical, electronic, and drivability concerns across the Ford vehicle lineup.
Perform advanced troubleshooting using Ford diagnostic equipment, technical service information, wiring diagrams, and manufacturer-approved procedures.
Identify root causes of complex or intermittent vehicle concerns and perform effective repairs.
Complete maintenance and repairs involving engines, transmissions, drivetrains, steering, suspension, braking, HVAC, and electrical systems.
Interpret diagnostic trouble codes, scan tool data, and system test results to develop repair strategies.
Research and apply Ford technical service bulletins, service messages, recalls, and updated repair procedures.
Perform post-repair testing and quality checks to verify repairs and minimize repeat visits.
Maintain accurate repair order documentation, including diagnostic findings, recommended repairs, and work performed.
Communicate technical findings and additional repair needs to service advisors and management.
Collaborate with technicians and service department personnel to support efficient workflow and timely completion of repairs.
Maintain productivity and efficiency while upholding dealership standards for quality, safety, and workmanship.
Participate in ongoing Ford technical training and pursue additional certifications.
Maintain a clean, organized, and safe work area in accordance with dealership policies and safety requirements.