Service Technician - Pest Control

EcoShield • Shorewood, IL

4d

About The Position

The Service Technician delivers exceptional customer service during scheduled maintenance appointments by inspecting for pest activity, providing effective treatment solutions, and building lasting customer relationships. The role supports customer satisfaction through proactive communication, attention to detail, and consistent service excellence.

The technician performs interior and exterior pest control treatments using approved products and methods, following safety guidelines and personal protective equipment requirements. The position also involves inspecting properties, recommending solutions, maintaining accurate service documentation, and keeping company equipment, inventory, and vehicles ready for service. State-required training and pest control licensing are provided where applicable.

The position is based at 501 Earl Road, Chicago, Illinois 60404. Base pay is $17.05 per hour, with additional compensation opportunities that vary based on sales. The candidate's applicable education and experience determine placement within the position range.

Requirements

• Must be 21 years of age or older.
• Must possess a valid driver’s license and have at least 3 consecutive years of driving history; driving a company vehicle is an essential function of the role.
• Must earn and maintain state-required training and pest control licensing if applicable; training and licensing are provided.
• Must be capable of regularly lifting up to 50 pounds, with occasional heavier lifting.
• Must have clear vision for close and distant tasks, with adjustable focus.
• Must be able to stand for long periods, perform physical tasks, and manage repetitive motions.
• Must use required safety gear when exposed to pesticides, chemicals, pests, mold, allergens, and structural hazards.

Nice To Haves

• At least 1 year of customer service experience is preferred.

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
• Explain treatments, answer customer questions, maintain accurate service records, and communicate with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards while using technology to manage appointments and service documentation.

Benefits

• Paid sick and vacation time.
• 10 company-paid holidays.
• Comprehensive benefits package with medical, dental, and vision options.
• 401(k) with a competitive match.
• Access to the Employee Assistance Program (EAP).
• Discounted pest control services for employees and their friends.
• Weekly pay every Friday.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed