Service Technician - Coggin Honda of Orlando

Asbury Automotive Group•Orlando, FL

About The Position

The Service Technician at Coggin Honda of Orlando completes routine repairs and diagnostics on customer vehicles, with some assistance. Work may include light engine repairs; transmissions, clutches, and drive shafts; electrical systems such as starters and alternators; HVAC; and steering and suspension systems. The technician is expected to hold a majority of the relevant manufacturer certifications and to provide accurate, timely service while supporting a positive customer experience.

Requirements

  • Previous automotive technician experience.
  • Basic tools.
  • Strong technical and mechanical skills.
  • Ability to work as a team player and repeatedly perform complex tasks.
  • At least 18 years of age.
  • Valid driver's license.
  • Ability to pass pre-employment background and drug screening.

Nice To Haves

  • ASE certifications are heavily preferred.
  • Manufacturer certifications are heavily preferred.

Responsibilities

  • Use the multi-point inspection form accurately for each vehicle.
  • Document all work performed and recommended on assigned repair orders.
  • Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
  • Maintain technician proficiency as specified by Asbury standards.
  • Conduct road tests when necessary and practical to determine needed work and confirm completed repairs.
  • Perform all levels of vehicle diagnosis and repair.
  • Perform preventive and routine maintenance services.
  • Use product and technical training assigned by the manufacturer and management.
  • Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
  • Maintain manufacturer Customer Satisfaction Index scores at or above Asbury’s specified goals for district, regional, and national scores.
  • Complete the work, notations, and timekeeping required for warranty repair orders and warranty claims.
  • Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
  • Return customer vehicles as clean as they were before service.
  • Complete required training for compliance with applicable federal, state, and local regulations, including hazardous waste disposal and OSHA Right-to-Know requirements.
  • Comply with applicable laws and company policy regarding the safeguarding of customer vehicles, property, and information.

Benefits

  • Weekly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for eligible management and front-line team members
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings accounts
  • Flexible spending accounts
  • Short-term and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Digital career path tool
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Community service initiatives with paid volunteer hours
  • Employee referral program with bonus opportunities
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