Service Technician - Oregon Trailers Terrebonne

Novae•Terrebonne, OR
•Onsite

About The Position

Oregon Trailers is seeking a motivated Service Technician to support customers in the Terrebonne area and beyond. The technician performs routine maintenance, inspections, diagnostics, and repairs on a variety of trailers, identifies mechanical and electrical issues, and completes work accurately and efficiently in accordance with safety and quality standards. The role also involves preparing estimates, communicating with customers, maintaining service records, and helping prepare new trailer inventory for sale. The work is regularly performed outdoors in varying weather conditions and involves frequent bending, lifting, kneeling, standing, and working around trailers and equipment. The technician may work flexible schedules, including occasional weekends and overtime as business needs require, and must use required personal protective equipment. Oregon Trailers describes its work environment as supportive and offers opportunities to learn and grow as part of a team focused on quality, integrity, and customer satisfaction.

Requirements

  • High school diploma, GED, or equivalent experience.
  • Mechanical repair experience.
  • Strong mechanical aptitude and troubleshooting skills.
  • Experience using hand tools, power tools, and shop equipment.
  • Ability to read and understand repair instructions, service documentation, and technical information.
  • Valid driver's license with an acceptable driving record.
  • Strong attention to detail and commitment to quality workmanship.
  • Ability to work independently and as part of a team.
  • Excellent communication and customer service skills.
  • Self-motivated, with a strong work ethic and positive attitude.
  • Ability to work flexible schedules, including occasional weekends and overtime as business needs require.
  • Ability to safely lift and move equipment, parts, and materials.

Nice To Haves

  • Trailer service and repair experience.
  • Welding and fabrication experience.

Responsibilities

  • Troubleshoot and diagnose trailer repair needs based on customer concerns and inspections.
  • Recommend repairs and assist with preparing estimates.
  • Perform preventative maintenance and routine service on brakes, tires, bearings, suspension, lighting, wiring, couplers, jacks, and related trailer systems.
  • Install accessories, upgrades, and modifications on new and used trailers.
  • Ensure repairs meet manufacturer specifications and applicable safety standards.
  • Communicate repair status and recommendations to customers professionally.
  • Complete work orders accurately and maintain service records.
  • Test trailers and completed repairs as needed to verify proper operation and quality of workmanship.
  • Follow company safety policies and OSHA, EPA, and DOT regulations.
  • Receive, unload, and organize trailer and parts deliveries.
  • Assemble, inspect, test, and prepare new trailer inventory for sale.
  • Maintain a clean, safe, and organized work area.
  • Assist other technicians and departments as needed.
  • Perform additional duties as assigned.

Benefits

  • Medical, dental, and vision insurance options.
  • Employee Assistance Program (EAP).
  • 401(k) retirement plan with company match.
  • Paid Time Off (PTO) beginning on day one.
  • Company-paid short-term and long-term disability insurance.
  • Company-paid life insurance.
  • Paid holidays.
  • Paid bereavement leave.
  • Training and professional development opportunities.
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