About The Position

The Service Technician installs, removes, maintains, diagnoses, and repairs propane tanks, supply systems, gas piping, and gas-powered appliances. The role also includes transporting propane tanks and performing occasional basic vehicle maintenance. The technician works primarily outdoors in the field and must be able to troubleshoot and service propane equipment and systems. Regular hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., and Saturday, 8:00 a.m. to 12:00 p.m. The position also requires rotating availability for night, weekend, and holiday after-hours calls, with the ability to work beyond regular hours as needed. Travel outside the service area is approximately 5%.

Requirements

  • High school diploma or GED.
  • Relevant experience preferred.
  • Familiarity with computers or mobile devices used in service work.
  • Valid Class B Commercial Driver’s License in accordance with U.S. Department of Transportation regulations in the employee’s state of residence, with a Hazardous Materials endorsement.
  • Employment is conditional on verification of a clean driving record, background check(s), and pre-employment and random drug testing.
  • Communication skills.
  • Technical and mechanical skills.
  • Critical evaluation skills.
  • Ability to work independently.
  • Relationship management skills.
  • Ability to meet the physical demands of the job, including frequently standing, walking, pushing, pulling, climbing, crawling, kneeling, lifting more than 25 pounds, using hands to handle or feel objects, and reaching with hands and arms.

Nice To Haves

  • Relevant experience.

Responsibilities

  • Install and remove propane tanks and gas-powered appliances.
  • Install and maintain gas piping systems, including underground lines, above-ground lines, interior piping, and related equipment.
  • Diagnose, maintain, and repair propane tanks, supply systems, and gas-powered appliances.
  • Inspect supply systems and equipment and perform leak tests.
  • Maintain, repair, and refurbish company-owned equipment.
  • Prepare work orders, invoices, and other documentation in accordance with company and industry standards.
  • Understand and comply with applicable federal, state, and local laws, regulations, and codes related to installing and maintaining tanks, propane equipment, and supply systems.
  • Act as a liaison between customers and service branches to address questions, concerns, or complaints.
  • Educate customers about safe and proper operation, maintenance, and safety procedures.
  • Inspect the company vehicle daily and report issues promptly.
  • Transport propane tanks and perform occasional basic vehicle maintenance.

Benefits

  • Comprehensive benefits package.
  • 401(k).
  • Profit sharing.
  • Paid holidays.
  • Vacation and sick time.
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