Service Technician - Home Remodeling

Improveit Home Remodeling • Louisville, KY

3d • Onsite

About The Position

We are seeking a motivated and skilled tradesman to be a part of our 5-Star Service Team. The Service Technician position plays a key part of delivering on our promise of a 5-star experience and interacts directly with customers. The 5-Star Service Technician works in the field performing warranty services and occasionally obtaining measurements for new installations. Holds the appropriate amount of concern and focus regarding being on time for each appointment and completing two to four appointments per day, on average. For the past 37 years, our success has been built sitting across the table from homeowners, focused on helping them get the most from their home and delivering on our promises to take care of their home and warranty their investment. Our service-centric approach has, and continues to be, a key contributor to our phenomenal success. We've received 22 Consumer's Choice Awards, the Remodeling Big 50 Award, and are BBB Accredited with an A+ rating. The fact that one of every four jobs we do is for a past customer is evidence of our focus on our client's satisfaction. We're seeking a technical and customer-service minded pro to join our growing, fun and dynamic organization.

Requirements

• General knowledge of residential construction and basic home improvement and maintenance.
• Ability to accurately take measurements and translate those into a variety of applications.
• Strong verbal communications skills (English literacy).
• Ability to work flexible shifts and adapt to changing workloads.
• Familiarity with iPad usage, mobile smart phones, and business/technology applications.
• Excellent Customer Service skills, with a focus on quality and results.
• Well-organized and on-time to each appointment, without exception.
• Self-starter, efficient, productive, works well with a team.
• Valid Driver’s License.
• 5+ years construction experience in the residential remodeling industry with experience in light plumbing, electrical and items associated within a bathroom.
• 3+ years of experience in exterior residential home improvement experience particularly with window replacements and vinyl siding.

Responsibilities

• Performing warranty services in the field.
• Occasionally obtaining measurements for new installations.
• Completing two to four appointments per day, on average.
• Interacting directly with customers.
• Maintaining a preset schedule of job assignments.
• Being on time for each appointment.

Benefits

• Competitive compensation
• Health/Life Insurance
• Paid Time Off
• Incredible growth opportunity
• Take home company truck and tools
• Overtime Available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed