Service Technician - Home Remodeling
About The Position
The home improvement industry is broken. Renuity is here to fix it. We’ve united seven of the most trusted home renovation companies in America under one powerful brand – Renuity. Together we’re on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it’s a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle. With expert teams in 36 states and counting, there’s probably a Renuity home in your neighborhood. And we’re just getting started. If you’re ready to build the future of home improvement, join us. This role involves learning Renuity's processes and quality standards to deliver excellent customer service. You will travel to customer homes to install new products or repair existing ones, take preventative measures, and escalate customer issues to the Service Department. Additionally, you will fill out detailed reports, keep records of services performed, and explain issues with equipment and repairs to customers. The role requires lifting and moving equipment up to 50 lbs. without assistance and performing physical tasks such as bending, squatting, walking, standing, sitting, reaching, and working with hands for prolonged periods.
Requirements
- Must have proven experience in window and door installation and general home construction knowledge
- Some experience in glass reglazing is required but additional training can be provided
- Experience in bath, plumbing, or handy man experience
- Own truck and tools
- Valid driver’s license and auto insurance required
- Excellent customer service skills
- Problem-solving and troubleshooting skills
Nice To Haves
- Bilingual skills in both Spanish and English- a plus!
Responsibilities
- Learn our processes and quality standards to deliver A+ customer service
- Travel to our customer's homes to install new products or repair existing products
- Take preventative measures, escalate any customer issues to the Service Department
- Fill out detailed reports and keep records on services that have been performed
- Explain issues with equipment and repairs to customers
- Lift and/or move equipment weighing up to 50 lbs. without assistance
- Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time
Benefits
- Mileage reimbursement
- Medical, dental, life and disability insurance plans
- Paid Holidays and Paid Time-Off
- Competitive 401(k) retirement savings plan, matched by Renuity
- Company wellness incentives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
