Traveling Service Technician Trainee HVAC-R (Midwest)

Benedict Sales & Service•Eau Claire, WI

13d•Onsite

About The Position

Benedict Sales & Service is seeking motivated entry-level Service Technician Trainees to join their Eau Claire team. This role involves hands-on work in commercial refrigeration, assisting with installations, repairs, and preventative maintenance. Trainees will travel to customer locations throughout the Midwest, gaining real-world experience under the guidance of experienced technicians. The company is a family-owned business that emphasizes teamwork, reliability, and long-term growth.

Requirements

High school diploma or equivalent required.
Minimum one year of related refrigeration/HVAC experience required, two-years preferred.
EPA Universal Certification required.
Valid class D driver’s license and commercial insurability required.
Excellent problem-solving, mechanical, and analytical skills.
Knowledge and understanding of commercial refrigeration/HVAC equipment.
Ability to perform effectively in a high-stress, fast paced environment
Ability to plan, organize, and prioritize work tasks
Ability to use power and hand tools.
Ability to use thermometers, pressure gauges, and other testing devices.
Ability to run copper piping and PVC.
Ability to read and interpret operation and repair manuals, schematics and mechanical blueprints.
Ability to follow instructions and meet deadlines.
Basic computer skills and ability to learn computer programs
Ability to travel between job sites and work locations 100% of the time
Ability to work a non-standard schedule including emergency on-call, nights, weekends, and holidays.
Ability to read, write and comprehend simple instructions, short correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Vocational/technical school training or apprenticeship preferred.
Federal Medical Card to transport large commercial trailers a plus.

Responsibilities

Assist experienced technicians with commercial refrigeration and HVAC installations, repairs, and maintenance.
Travel to customer job sites throughout the Midwest as part of a service team.
Help diagnose equipment issues and support service work in the field.
Load, organize, and transport job-specific supplies and materials as needed.
Report to the Eau Claire branch as needed before heading to assigned job sites.
Learn company procedures, safety practices, and technical skills through hands-on training.
Troubleshoots, repairs, and makes modifications to commercial mechanical equipment.
Reads and understands technical drawings (e.g., blueprints, electronic/mechanical schematics) to repair/maintain equipment.
Troubleshoots complex problems with equipment where the repair is not immediately visible or obvious.
Maintains inventory of replacement parts and orders replacements.
Utilizes a computerized management system to accurately record work progress and history.
Provides department support through collecting payment for necessary customers prior to service being performed and directing payments to appropriate personnel in a timely manner for processing.
Sets and achieves individual goals and supports department goals by contributing to a team environment.
Safely operates and maintains a company vehicle, tools, and equipment.
Demonstrates effective communication, assertiveness, versatility, and follow-through in responding to customer needs.
Demonstrates professionalism, timeliness, accuracy, and projects a positive company image in all assigned duties.
Complies with all company and industry safety standards.
May assist in the shop/warehouse as needed.
Other duties as assigned by authorized personnel.