Service Technician, Mechanical

Wärtsilä•Houston, TX

About The Position

Wärtsilä North America is seeking a Service Technician, Mechanical, for its Energy Business Field Service team. The role may be based in Ft. Lauderdale, Florida, or Houston, Texas. The technician performs advanced mechanical, electronic and automation troubleshooting, as well as system integration work, on reciprocating internal combustion (RICE) engines and auxiliary equipment. The position involves field service work at customer locations and a 70% domestic and international travel commitment, including onshore and offshore locations, with extended periods away from the primary work location. The technician carries out assigned field service work, supports technical advice for customer-led repairs, interacts with customers and the Field Service back office during work, and reports to a local team leader. The role also includes contributing to service work reports, following Wärtsilä quality, health and environmental guidelines and customer site procedures, complying with the locally implemented management system, and advising customers about available Wärtsilä solutions and products. The position has physical and environmental demands that may include lifting and carrying, climbing, working around mechanical and electrical equipment, and working in heat, cold, noise, high places, and areas with fumes, dust, or hazardous materials. Reasonable accommodations may be available. U.S. and Puerto Rico candidates must meet the work-authorization eligibility conditions stated in the posting; the company says sponsorship is not available for applicants who need it now or in the future.

Requirements

  • 1–2 years of experience performing field service activities involving reciprocating internal combustion (RICE) engines.
  • Experience with diesel or heavy fuel engines.
  • Experience with gas and/or dual-fuel engines.
  • Experience with fuel oil or gas injection systems.
  • Experience with engine auxiliary systems such as separators, radiators, and fuel and air systems.
  • Good leadership and collaboration skills.
  • Good electrical knowledge.
  • Excellent verbal and written English communication skills.
  • Good computer skills.
  • Ability to meet the position's stated physical and work-environment demands, with reasonable accommodations considered as described in the posting.
  • For regular U.S. and Puerto Rico positions, meet the work-authorization eligibility requirements stated in the posting; applicants who need work-authorization sponsorship now or in the future are not eligible.

Responsibilities

  • Perform field service activities according to the work plan and assigned tasks.
  • Provide technical advisory support for repair activities performed under the customer's responsibility.
  • Interact with customers during work execution.
  • Coordinate with the Field Service back office during work execution.
  • Report to the local team leader and assist in generating Service Work Reports as needed.
  • Ensure work follows Wärtsilä quality, health, and environmental guidelines and customer site procedures.
  • Comply with the management system implemented locally for the position.
  • Consult, advise, and promote available Wärtsilä solutions and products to customers.
  • Perform activities needed to achieve the position's objectives and comply with applicable company orders, instructions, values, and policies.

Benefits

  • Competitive salary.
  • Comprehensive benefits package.
  • Personal and professional development opportunities.
  • Hybrid work model for most employees living within 40 miles of an office: two days per week in the office, with flexibility to work from home.
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