Field Service Technician - Mechanical

NOV•Oklahoma City, OK

About The Position

The Field Service Technician - Mechanical troubleshoots and repairs NOV drilling equipment in Oklahoma City and surrounding areas, working directly with customers in the field. The role involves installing, commissioning, testing, calibrating, upgrading, and repairing drilling equipment; training customers and other NOV Field Service Technicians; communicating equipment failures and feedback; and completing service documentation and progress reports. The technician may also work in the repair shop as needed and must comply with NOV and HSE policies and procedures.

Requirements

High school diploma, GED, or equivalent combination of education and experience.
Knowledge of Microsoft Office.
Ability to read and interpret hydraulic schematics and basic electrical drawings.
3–5 years of mechanical experience.
Working knowledge of hydraulics and pneumatics.
Working knowledge of electrical systems.
Ability to pass a drug screen and background check.
Valid driver’s license; the role involves operating a company vehicle.
Must provide transportation from home to the office; transportation to customer locations will be provided.
Must obtain an NOV corporate credit card and maintain active status in accordance with NOV credit card policy.
Must be willing and able to work overtime, nights, weekends, and on-call 24/7.
Ability to read and interpret electrical schematics.
Ability to use electrical diagnostic tools, including multimeters and oscilloscopes, as well as basic hand tools.
Ability to interact effectively with customer and contractor personnel.
Attention to detail and commitment to quality.
Excellent problem-solving and analytical skills.
Ability to work effectively on a team and independently with self-direction.
Willingness to comply with all safety regulations and procedures.
Ability to work under pressure to meet deadlines and meet or exceed departmental standards.
Ability to adapt and be cross-trained to learn all job duties.
Ability to work in harsh conditions, including rain, snow, heat, and heights exceeding 150 feet.

Nice To Haves

Working knowledge of rig floor equipment, including Top Drives and Iron Rough Necks.

Responsibilities

Interface with relevant departments to understand NOV products, including their safe operation, testing, calibration, and troubleshooting.
Travel to customer sites to inspect, install, commission, test, calibrate, and repair NOV products, and train customers in their safe and proper operation.
Perform field upgrades of Top Drives, Draw Works, Pipe-Cats, Iron Rough Necks, and hardware, and train customers to operate the systems.
Communicate field failures and feedback reports to appropriate departments.
Complete and submit field service documentation in a timely manner.
Perform other work-related tasks as assigned.
Comply with NOV Company and HSE policies and procedures.
Install, commission, troubleshoot, and repair drilling equipment.
Provide training to other NOV Field Service Technicians.
Provide accurate and timely reports to appropriate personnel regarding work progress and output.
Work in the repair shop when needed.

Benefits

401(k) retirement plan with NOV matching contributions up to 5% of base pay and overtime for every dollar invested.
Competitive medical plans effective on the date of hire.
Free MDLIVE virtual visits when enrolled in an NOV medical plan.
Free preventive medical and dental care for the entire family when enrolled in NOV medical and dental plans and seeing an in-network physician.
Free basic life and AD&D insurance at twice annual salary for full-time employees.
Three weeks of paid vacation per year for regular full-time employees, prorated based on start date; relevant pre-NOV experience may be considered for vacation accruals.
Up to 11 paid holidays per year for regular full-time employees.

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