Electro-Mechanical Field Service Technician

Innio•Abilene, TX

About The Position

The Electro-Mechanical Field Service Technician performs field-based service on Jenbacher gas engines rated 0.25–9.5 MW. The position supports power solutions across industries and fuel sources such as biogas, landfill gas, and coal mine gas. Work includes troubleshooting, commissioning, maintenance, and overhauls across mechanical and electrical systems. Travel requirements are up to 80%, including overnight stays, and the employee must be able to work remotely as needed. All employees start as Field Service Technicians, with advancement through four core levels and opportunities for milestone certifications and skill advancements. Career progression is based on technical competency, certifications, and hands-on experience, supported by training programs, clear performance expectations, and regular promotion-eligibility reviews. Employees may advance as technical experts or pursue leadership and management roles. INNIO Group is a global distributed energy solutions provider that designs, manufactures, and services power systems under its Jenbacher and Waukesha brands. The company employs over 5,000 people worldwide. This position reports to the Field Service Staff Manager, is based in Abilene, Texas, and is classified as full-time and non-exempt.

Requirements

Prior field technician experience in automotive, power generation, heavy equipment, ships, aviation, or diesel engines.
Analytical troubleshooting skills.
Willingness to travel up to 80% of the time, including overnight stays.
High school diploma or GED.
Valid driver’s license and clean driving record.
Ability to work remotely as needed.
Legal authorization to work in the U.S.; visa sponsorship is not available.
Ability to meet company vehicle insurability standards.

Nice To Haves

Experience with Jenbacher, natural gas, or reciprocating engines.
Strong electrical skills, such as wiring panels and alternators.
Ability to interpret wiring diagrams and mechanical drawings.
PLC (Programmable Logic Controller) knowledge.
Background in power generation applications.
Ability to understand, implement, and communicate technical procedures.
Strong analytical, problem-solving, and organizational skills.
Excellent customer focus and interpersonal skills.
Proficiency with computers and logic controls software.
Excellent written and verbal English communication skills.

Responsibilities

Perform hands-on engine service according to maintenance protocols, including replacing filters, conducting inspections, and taking measurements.
Perform minor repairs and address issues beyond planned maintenance.
Troubleshoot mechanical, electrical, and electronic failures; analyze historical engine data; and propose solutions.
Coordinate with third-party suppliers as needed.
Collaborate with colleagues, subcontractors, and customers, independently and as part of a team.
Communicate planned service activities and provide maintenance progress updates.
Take ownership of assigned sites and customers, proactively working to maximize engine reliability and customer service.
Prepare detailed technical reports documenting actions taken, materials used, and recommendations for follow-up.
Maintain tools, critical spare parts, and company vehicles in good condition.
Complete timesheets, expense reports, EHS forms, and job reports promptly.
Follow Environmental Health and Safety (EHS) policies and procedures.

Benefits

Medical, dental, and vision coverage for employees, spouses, and children until age 26, with PPO and HDHP options.
HSA with company match, Health Care FSA, Limited Purpose FSA, and Dependent Care FSA.
Company-paid Life and AD&D insurance, with voluntary coverage options for employees and their families.
Company-paid Short-Term Disability and voluntary Long-Term Disability.
401(k) with immediate eligibility, company match, profit sharing, and diverse investment options.
Vacation, personal illness, and personal business time off, plus time off to care for a family member.
Paid holidays.
Employee Assistance Program (EAP).
Fitness reimbursement, weight management, and tobacco cessation support.
Calm Health, Maven Maternity, and One Pass Select.
Free digital physical therapy and pelvic health programs through Sword Health.
Professional development and competitive compensation.