Service Technician / Mechanic (Diesel, Hydraulics) - Canton, OH

VetJobs•Canton, OH

3d•Onsite

About The Position

Custom Truck One Source (CTOS) is hiring a Service Technician / Mechanic to troubleshoot, repair, and maintain chassis- and track-mounted aerials, digger derricks, cranes, high rail vehicles, and other heavy equipment. Work is performed in the field and at the service center according to dealer and factory standards. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m., with overtime as needed. The position is based at 3522 Middlebranch Ave. NE, Canton, Ohio 44705. The technician reports to the Service Manager, who provides information about equipment issues. The role uses equipment manuals, repair orders, instructions, and laptop-accessed information and diagnostic tests to complete service work accurately and efficiently. It includes troubleshooting and repairing Load Moment Indicator (LMI) diagnostics, CAN bus systems, and utility trucks and equipment, particularly electrical and hydraulic systems. The technician inspects, services, adjusts, and repairs vehicles, verifies completed work, and road-tests vehicles when necessary. They complete inspection reports, repair orders, and timecards; tag warranty and core parts for return; and promptly inform management about additional or unnecessary work or repairs that cannot be finished within the promised time. The role requires attendance at CTOS safety and factory-sponsored training, adherence to applicable safety and hazardous-waste regulations, and communication with customers and internal departments to minimize equipment downtime and support customer satisfaction. Additional duties may be assigned by the Service Manager.

Requirements

High school diploma or GED.
Two years of related experience (Shop Tech).
Valid driver’s license.
Must have own tools.
Proficient in documentation using software and able to meet deadlines and schedules.

Nice To Haves

Experience with electrical systems, schematics or blueprints, hydraulics, welding, and related areas.
Experience with Quick Serve, DTNA, or related diagnostic software.
DOT, ANSI, and dielectric testing experience.

Responsibilities

Troubleshoot, repair, and maintain chassis- and track-mounted aerials, digger derricks, cranes, high rail vehicles, and other equipment in accordance with dealer and factory standards.
Read and interpret equipment manuals, repair orders, and instructions, and use a laptop to access information and perform diagnostic tests.
Perform work according to Service Manager instructions and CTOS standards, efficiently and accurately.
Diagnose and repair LMI diagnostics and CAN bus systems.
Troubleshoot and repair utility trucks and equipment, including electrical and hydraulic systems.
Inspect and service vehicles and make repairs and adjustments at the service center or in the field as needed.
Verify completed work and road-test vehicles when necessary.
Prepare complete and accurate inspection reports, repair orders recording service time and parts costs, and timecards.
Tag warranty and core parts for return.
Advise management promptly if additional work is needed, outlined work is unnecessary, or repairs cannot be completed within the promised time.
Attend CTOS safety training and follow safety requirements.
Attend CTOS- and factory-sponsored training classes.
Follow federal, state, and local regulations, including requirements for hazardous-waste disposal.
Communicate with customers and internal departments to minimize equipment downtime.
Work with the Service Manager to improve customer satisfaction.
Perform additional duties or responsibilities assigned by the Service Manager.