Service Technician / Mechanic (Diesel, Hydraulics) - Canton, OH

Military Spouse Corporate Career Network•Canton, OH

1d•Onsite

About The Position

Custom Truck One Source (CTOS) is hiring a Service Technician / Mechanic to perform vehicle troubleshooting, repair, and maintenance on chassis- and track-mounted aerials, digger derricks, cranes, high rail, and other equipment. Work is performed at the service center and in the field, in accordance with dealer and factory standards. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m., with overtime as needed. The position reports to the Service Manager. The technician reads equipment manuals and repair instructions, uses a laptop to access information and run diagnostic tests, diagnoses and repairs LMI and CAN bus systems, and troubleshoots utility trucks and equipment, including electrical and hydraulic systems. The role also includes inspecting, servicing, adjusting, and road-testing vehicles; documenting inspections, repairs, service time, and parts costs; tagging warranty and core parts; and communicating promptly about additional work or schedule issues. The technician attends safety and factory training, follows applicable safety and hazardous-waste regulations, and works with customers and internal teams to minimize equipment downtime and improve customer satisfaction. CTOS offers a 401(k) with employer match, competitive health care including dental, vision, and life insurance, company-paid health and wellness programs, paid vacation, sick leave and holidays, short- and long-term disability, partner discounts including tool discount programs, and investment in employee development.

Requirements

High school diploma or GED.
Two years of related experience (Shop Tech).
Valid driver’s license.
Must have own tools.
Proficient in software-based documentation and able to meet deadlines and schedules.
Authorized to work in the United States without employer sponsorship.

Nice To Haves

Experience with electrical systems, schematics or blueprints, hydraulics, welding, and related work.
Experience with Quick Serve, DTNA, or related diagnostic software.
DOT, ANSI, and dielectric testing experience.

Responsibilities

Troubleshoot, repair, and maintain chassis- and track-mounted aerials, digger derricks, cranes, high rail, and other equipment according to dealer and factory standards.
Read and interpret equipment manuals, repair orders, and instructions; use a laptop to access information and perform diagnostic tests.
Perform work according to Service Manager instructions and CTOS standards, efficiently and accurately.
Diagnose and repair Load Moment Indicator (LMI) diagnostics and Controller Area Network (CAN bus) systems.
Troubleshoot and repair utility trucks and equipment, including electrical and hydraulic systems.
Inspect and service vehicles and make repairs and adjustments at the service center and in the field as needed.
Verify completed work and road-test vehicles as necessary.
Prepare complete and accurate inspection reports, repair orders, service-time and parts-cost records, and timecards.
Tag warranty and core parts for return.
Promptly advise management when additional work is needed, outlined work is unnecessary, or repairs cannot be completed within the promised time.
Attend CTOS safety training and follow safety requirements.
Attend CTOS- and factory-sponsored training classes.
Follow applicable federal, state, and local regulations, including hazardous-waste disposal requirements.
Communicate with customers and internal departments to minimize equipment downtime.
Work with the Service Manager to improve customer satisfaction.
Perform additional duties or responsibilities as designated by the Service Manager.