Service Technician I | Natchez, MS

Empire Truck Sales•Natchez, MS
•Onsite

About The Position

Empire Truck Sales, LLC is seeking a Service Technician I to build diesel repair skills through practical shop experience and guidance from experienced technicians. The role focuses on preventive maintenance, foundational repair skills, and learning established service procedures for Freightliner and Western Star trucks. The technician supports senior technicians on larger repairs and is expected to work safely, keep the shop organized, and accurately document work.

Requirements

  • 1 to 2 years of experience in diesel, heavy equipment, automotive, or small engine repair, or completion of or current enrollment in a diesel or automotive technology program, including community college or military technical training.
  • Mechanical aptitude and willingness to learn under close supervision.
  • Starter set of hand tools; a tool loan program is available.
  • Ability to follow written procedures, checklists, and safety guidelines.
  • Basic computer skills for repair orders and service information.
  • Valid driver’s license and clean Motor Vehicle Record (MVR).
  • Ability to perform the essential physical functions of the position, with or without reasonable accommodation.
  • Ability to work assigned shifts and overtime as needed.
  • Willingness to travel as needed.
  • Pre-employment background checks and drug screening are required.

Nice To Haves

  • At least 1 year of work experience is preferred.
  • Interest in obtaining a Class A CDL; a CDL is not required.

Responsibilities

  • Perform preventive maintenance on Freightliner and Western Star trucks, including oil and filter changes, lubrication, and fluid checks.
  • Complete wheel service, lighting repairs, and basic component replacement.
  • Assist with brake adjustments under the direction of senior technicians.
  • Support Tech II and Tech III technicians on larger repairs while learning shop procedures.
  • Learn to use service information systems and accurately record work on repair orders.
  • Keep the work area, tools, and equipment clean, organized, and safe.
  • Work assigned shifts and overtime as needed, and travel as needed.

Benefits

  • Structured wage plan with raises tied to skill progression.
  • Paid in-house training and a structured path to DTNA certification.
  • Mentoring from experienced technicians.
  • Tool and laptop loan programs.
  • Clear advancement opportunities.
  • Medical, dental, vision, and life insurance.
  • Company-paid short- and long-term disability.
  • 401(k) with company match.
  • Paid holidays and vacation time.
  • Boot and safety glasses allowance.
  • State-of-the-art facilities and a strong safety culture.
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