Service Technician - HVAC II

MSS Solutions•Arden, NC

About The Position

MSS Solutions, LLC is hiring a Service Technician – HVAC II to install, troubleshoot, and start up commercial HVAC systems and equipment. The technician travels to customer sites, records equipment conditions, communicates with team leads, coordination and sales staff, and customers, and completes assigned work and paperwork accurately and with minimal callbacks. The role also includes observing, reporting, and correcting unsafe work environments; maintaining company tools and vehicles; and participating in an on-call rotation as needed based on business volume and requirements. Other duties may be assigned.

Requirements

  • At least 2 years of commercial HVAC service experience.
  • Proficiency in troubleshooting, repairing, and maintaining commercial HVAC equipment.
  • Knowledge of the basic refrigerant cycle, heating components, and air distribution systems.
  • Proficiency with brazing, leak checking, and the evacuation process.
  • Ability to understand mechanical drawings and equipment specifications.
  • Ability to abide by basic safe work practices.
  • Universal EPA Certification.
  • Ability to read and interpret documents such as safety rules, operations manuals, and written directions.
  • Ability to write reports.
  • Ability to arrive on time, ready to work, and in uniform.
  • Ability to communicate with internal and external customers.
  • Valid driver’s license and acceptable driving record.
  • Must successfully pass a background check and drug test.

Responsibilities

  • Install, troubleshoot, and start up commercial HVAC equipment, including commercial DX equipment up to approximately 25 tons, intake and exhaust fans, split systems, heat pumps, water source heat pumps, mini-splits, electric motor controls, light commercial furnaces, unit heaters, economizers, humidifiers, and air compressors.
  • Log HVAC equipment information, including refrigerant and electrical circuit details and equipment condition.
  • Drive to and from customer sites as needed.
  • Communicate with the Team Lead, Coordination Staff, Sales Staff, and customers.
  • Complete assigned tasks with minimal callbacks.
  • Complete paperwork accurately and in a timely manner.
  • Observe, report, and correct unsafe work environments.
  • Participate in the on-call rotation as needed according to business volume and requirements.
  • Take care of and maintain company tools and the company vehicle.
  • Perform other duties and responsibilities assigned by the company.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with employer contributions
  • Paid time off (PTO)
  • Paid holidays
  • Employee Assistance Program
  • Long-term disability
  • Short-term disability
  • Flexible Spending Plan
  • Health Savings Plan
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