Service Technician/Apartment Maintenance - Mt. Rainier, MD

Kay Apartment Communities•Mount Rainier, MD

4d•$25 - $28

About The Position

Join Kay Apartment Communities’ service team at its 916-unit apartment community in Mt. Rainier, Maryland. The service department maintains the physical integrity of the properties and is committed to providing exceptional customer service and a comfortable living experience for residents. The service technician reports to the community manager and works under the supervision of the service manager/supervisor or engineer. The role involves completing property maintenance, service requests, apartment turnovers, building inspections, and preventative maintenance. The technician repairs and installs a variety of appliances, plumbing and electrical components, fixtures, flooring, doors, screens, blinds, and carpentry items. Work must be completed safely, promptly, and professionally, including preparing apartments for move-in on schedule and responding to on-call emergencies. The position requires a minimum of 3–5 years of apartment maintenance experience, including apartment turnovers and work in areas such as plumbing, electrical, appliances, carpentry, and minor HVAC. HVAC and CFC certifications are preferred. Candidates must be able to work independently, communicate professionally, work on-call and extended hours when needed, maintain a valid driver’s license and reliable transportation, and provide their own hand tools. A criminal background check is required before employment.

Requirements

Minimum 3–5 years of apartment maintenance experience, including plumbing, electrical, appliances, carpentry, and minor HVAC work.
Experience with apartment turnovers.
Adhere to safe work practices.
Ability to work independently and professionally.
Excellent organizational, communication, and customer service skills.
Ability to work on-call and respond to emergency calls within 30 minutes.
Ability to work extended hours when needed, including after hours and weekends.
Valid driver’s license and reliable transportation.
Must have own hand tools.
Must pass a pre-employment criminal background check.

Nice To Haves

HVAC certification.
CFC certification.

Responsibilities

Provide exceptional customer service and communicate effectively with residents, guests, visitors, and staff while following company policies and Fair Housing laws.
Complete property maintenance work, service requests, turnovers, building inspections, and preventative maintenance as requested.
Service, repair, replace, and install stoves, refrigerators, dishwashers, disposals, fixtures, toilets, sinks, vanities, faucets, diverters, drains, electrical circuits, receptacles, switches, fuses, light fixtures, ceiling fans, countertops, cabinets, window screens, blinds, doors, and vinyl and ceramic floor coverings.
Complete service and repair requests safely, promptly, and professionally.
Prepare apartments for move-in according to a specified schedule.
Perform preventative maintenance tasks as required by the community.
Maintain company-owned equipment in good working condition.
Perform other duties as assigned.
Respond to on-call emergency calls within 30 minutes when required.