Service Technician 1

Weidner Apartment Homes•Charlotte, NC
•Onsite

About The Position

The Service Technician 1 is a multi-faceted maintenance professional responsible for preparing vacant apartments for occupancy and providing residents and the community with quality, timely service. The role involves working in both vacant and occupied apartments, completing tasks such as painting, drywall repairs, and maintenance requests. The technician performs daily maintenance work, contributes to the value and integrity of the community, and may work independently or with moderate supervision and assistance. The position requires effective time management, attention to detail, dependability, teamwork, pride in workmanship, accountability, and strong customer service when interacting with residents, associates, and vendors. The technician also performs preventive maintenance and property improvements, maintains grounds and pools as assigned, uses a company-issued cell phone and specified apps, travels between properties in a personal vehicle when assigned, and participates in the scheduled on-call rotation. The position is full-time and based at CityPark View in Charlotte, North Carolina.

Requirements

  • At least 1 year of maintenance experience.
  • Solid mechanical aptitude.
  • Ability to lift and carry up to 80 pounds (36.3 kilograms), climb ladders, and climb multiple flights of stairs.
  • Ability to use an appliance dolly and push or pull up to 200 pounds (90.7 kilograms).
  • Ability to work outdoors in all weather conditions.
  • Ability to remain on one's feet constantly for the entire work shift, if applicable.
  • Complete tasks safely and efficiently.
  • Ability to work in a fast-paced environment with strong motivation to learn and contribute daily.
  • Ability to give professional directions clearly in person, over the phone, by email, and by text.
  • Follow the company’s Mission, Vision, and Values, its policies and procedures, and applicable Fair Housing and local, state or provincial, and federal laws.
  • Maintain prompt, regular attendance; comply with the company dress code or uniform requirement and maintain a professional appearance.
  • Work effectively and cooperatively in a team environment and independently.
  • Ability to work overtime as requested.
  • Willingness and ability to work at other company properties as needed.
  • Working knowledge of English; detail-oriented and well organized.
  • Agree to a criminal background check and sign an agreement for voluntary drug testing.
  • Have access to a personal vehicle and/or reliable transportation at all times.
  • Maintain a valid, unexpired driver’s license, vehicle, and vehicle insurance that match the country of employment.

Nice To Haves

  • At least 1 year of painting and drywall repair experience.
  • EPA certification.
  • Experience with Microsoft Word, Excel, PowerPoint, and Outlook.
  • Yardi and Paycom experience.

Responsibilities

  • Prepare vacant apartments for occupancy, including painting, drywall repair, trash removal, and mechanical, plumbing, and electrical repairs.
  • Perform basic and system repairs on electrical, plumbing, hot water heaters, boilers, HVAC systems, appliances, and other building systems.
  • Complete detailed carpentry, drywall repair, and interior and exterior painting work.
  • Determine whether full-painting or touch-up painting is needed and identify the correct paint sheen and color.
  • Repair plank, vinyl, and carpet flooring.
  • Complete residents’ service requests daily and in a timely manner, with moderate supervision and assistance.
  • Clean pools as directed, monitor chemical balance, and maintain logs required by city ordinances when applicable.
  • Perform daily grounds maintenance, including trash removal, pet waste disposal, maintaining pet waste stations, sweeping walkways, and snow removal where applicable.
  • Participate promptly in property improvements and scheduled preventive maintenance tasks.
  • Use the Weidner-issued cell phone and specified apps as part of daily work.
  • Use a personal vehicle to travel between properties when assigned during work hours.
  • Participate in the scheduled on-call rotation.
  • Assist other maintenance teams as needed.

Benefits

  • Medical, dental, and vision insurance for eligible on-site employees.
  • Employer-paid basic life insurance.
  • Employee Assistance Program with confidential personal, financial, and legal support, including up to three no-cost sessions.
  • 401(k) retirement plan with company matching of up to 4% of eligible income.
  • Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses, depending on position and community performance.
  • Vacation accrual with no usage waiting period after accrual.
  • Sick time accrual, with eligibility to use accrued time after 60 days of employment.
  • Nine company-designated paid holidays annually.
  • Employee apartment discount at Weidner communities, subject to availability and community guidelines.
  • Company-provided maintenance uniforms.
  • Continuing education reimbursement after 1 year of employment, up to $2,500 per year for approved courses or certifications.
  • Opportunities for professional growth and advancement.
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